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  • Thread Starter mrjiggles

    (@mrjiggles)

    @ Rynald0s, thanks for the rply.
    The company i work with hired a IT company to create the site back in 2017 As far as i know, they created a custom theme for it, i dont think they made any updates if i check the theme customizer it says Version: 1.0

    this are all the plugins that are displayed in the woo commerce status:

    https://postimg.cc/jnRsRDLP
    https://postimg.cc/MftzHzQ4

    Thread Starter mrjiggles

    (@mrjiggles)

    *edit*

    i found the problem, it turned out none of the above was the issue
    the issue was another field that needed data to work and because the database was emptied(where it got the data from) it did not recive any value from the database with caused the issue of not updating the page. by putting test data in it, it started working and updating again.

    Thread Starter mrjiggles

    (@mrjiggles)

    *update*
    i found out that in the about us page the advanced custom form fields still work and update, i haven’t found the cause of the homepage yet.

    *additional information*
    the site theme was created in 2017 not updated as far as i know
    the site used is cloned from the original one.

    the site diagnostics also give this messages
    1. 301 redirection of .htaccess is not enabled.
    The 301 .htaccess redirect is often the fastest and most reliable redirect option.

    (i think this is because it uses 301 redirect plugin and the Really Simple SSL plugin)

    2.One or more recommended modules are missing

    PHP modules perform most of the tasks on the server that make your site work. Any changes to these must be made by your server administrator.

    The WordPress Hosting Team maintains a list of these modules, both recommended and required, in the team handbook (opens in a new tab).

    Warning The optional module, imagick, is not installed or has been disabled

    could this has to do something with the homepage not updating correctly?
    i also tried wp optimize to clear cache without any luck. the page just don’t seem to save the changes. Also deleting excising text/images and update does not work in the homepage.

Viewing 3 replies - 1 through 3 (of 3 total)