msdesignfoto

Ok, I found the solution while exploring Elementor settings.

I disabled Element Caching and it solved the issue.

I already have caching plugins, so Elementor should never had turned that option by its own. Should be off by default, unless it didn’t detect any caching plugin.

Thanks!

Hello!

Your video shows one incorrect way of the page being displayed. It should not showcase the images huge, one after the other like that. That page is a wedding gallery, with a few photos per wedding, each under their title. It should show a few small galleries instead.

And before the photos, it should display a short text with a few buttons. You didn’t even saw these text blocks, so that is another issue. Sometimes I get that. Sometimes, after a reload, it ends up fixing it, but not always. I’m still to understand why is it doing that, but that I’m not sure if it is entirely due to Elementor alone or some other plugin here.

Hello Hitendra

I actually could not reorder my shipping methods because we have created more than the current 10 for the free account. So they are locked-up, in a way. Before this major update, we were able to create 14 shipping methods without restrictions.

• This reply was modified 11 months, 1 week ago by msdesignfoto.

Hello!

Thank you for your message! I took the time to go back to the review list, and the plugin in use, to actually remember what was the issue. I know some reviews with more text were causing a huge empty text box to be displayed, but I know I managed to use a css code in a customizer to reduce the bigger text box sizes. I don’t know how good the code worked or had any issue, because I have another review plugin now.

Checking my last feedback here, I have reverted back to previous review plugin I used. It happens they implemented a specific feature to be able to hide one specific (false) review; and that other plugin doesn’t display huge text boxes.

So the initial problem is solved.

Ok, just an update here, if anyone has a similar issue.

I went to cPanel > File Manager, navigated to

/wp-content/plugins under my staging site root (NOT the main site root) and renamed the Theme My Login plugin folder.

Strangely enough, this plugin never prevented me to open and edit my staging site. I guess my session had logged of after some time and now I wasn’t being able to login again. Disabled the plugin by renaming its folder, now problem is solved.

Hello!

Just a heads up, I contacted my service provider. Knowing they are not responsible for this type of situations, and yet, they did suggested the same exact code you did. Mind you, I did delete the extra code so they could see the white-box in the review. Still, they saw no issue, they even sent me a screenshot with everything looking ok.

I will place the code back into the plugin options. Note: they told me to tell you about this, but I guess you already know it. I just didn’t told them you already gave me that code to fix.

I just checked again by disabling literally every plugin I have, except WP Reviews. The problem persists. I will send a ticket to my hosting provider, altough I have my doubts they will have anything to do with this. Will send them a message anyway just to clear that out.