mujjo
Forum Replies Created
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Refreshing and resetting all data helped and resolved the issue.
Thank you!Ok, thanks. I’ll keep an eye out for the update next week. Otherwise I’ll contact you with the information from our staging environment.
Thanks for now Antonio!
Thank you for the response Antonino. I will try this out.
One other thing that I pointed out in the above messages:
“In the meantime I figured out that the these error messages are coming from the category pages. When hovering over a product on the category pages you get an Add to Cart button. When these are being used there is no information transferred about the price. This is where the error is coming from. The add to cart button on the product page does transfer the price to the FB pixel.
So I’m now wondering, is this a bug in the Pixel Caffeine plugin or is this theme related?”
Hope you can help with the above.
Thanks again!
With kind regards,
RichardOne more addition. The add-to-cart events are pushing our SKU numbers to the the pixel instead of the product id’s. Even with the option “Force to use product IDs even if there is a SKU defined” checked in the settings from the Plugin it doesn’t work.
Hope someone is able to help.
In the meantime I figured out that the these error messages are coming from the category pages. When hovering over a product on the category pages you get an Add to Cart button. When these are being used there is no information transferred about the price. This is where the error is coming from. The add to cart button on the product page does transfer the price to the FB pixel.
So I’m now wondering, is this a bug in the Pixel Caffeine plugin or is this theme related?
Thanks for looking in to this.
With kind regards,
RichardThanks!