Nazmul Ahsan
Forum Replies Created
-
Additionally, can you share the debug Information from ThumbPress > Settings > Debug, click the Copy as JSON and paste it here?
Sorry to hear that. Would you mind letting me know what version you’re using on your site?
We recently fixed a performance related bug in v6.1.1 which should fix your issue. Could you update it to the latest version and let us know what happens?
Kind regards,
NazmulHi @eguzmana
Thanks for reaching out and sharing the issue with me. We’re going to take a look at this will release a fix soon.
Would you mind telling us how many images your site has?
Best,
Nazmul- This reply was modified 1 month ago by Nazmul Ahsan.
Thanks for your support, @presswizards
Please give it another try and let us know if you have any feedback.
Nazmul
Founder, EasyCommerceСпасибо, что обратили на это внимание, @vmdnepr. Мы очень серьёзно отнеслись к вашему отзыву.
Подтверждаю, что возникла проблема с установщиком дополнений, которую мы исправили и выпустили новую версию пару минут назад. Не могли бы вы обновить плагин и попробовать ещё раз?
Знаете, создавать такие плагины, как EasyCommerce, сложно, и мы всей душой стараемся выпустить максимально совершенный продукт. И такие ценные отзывы, как ваш, очень важны.
(Что касается «логов», мы собираем только базовую информацию, а не конфиденциальные данные, и это, конечно же, основано на согласии пользователей.)
Привет, @vmdnepr,
Нам жаль слышать, что у вас возникли проблемы с нашим плагином. Полагаю, возникло недопонимание. «Ключ», о котором вы говорите, совершенно необязателен, если только вы не хотите использовать такие функции, как ИИ-писатель и автоматическое обновление дополнений. Но, как я уже упоминал, это совершенно необязательно.
С какими именно проблемами вы столкнулись при установке дополнений? Не удалось установить дополнение или оно не было активировано? Не могли бы вы также сообщить, какое именно это было дополнение?
Ещё раз приносим извинения за доставленные неудобства. Пожалуйста, помогите нам лучше решить ваши проблемы.
С уважением,
NazmulENGLISH:
Hi @vmdnepr,
We’re sorry to hear you’re experiencing issues with our plugin. I believe there might be some misunderstanding. The “key” you’re referring to is entirely optional unless you want to use features like AI writer and auto-updates of addons. But as I mentioned, it’s completely optional.
What specific issues did you encounter with the addon installations? Did it fail to install an addon, or was it not activated? Also, could you please let us know which addon this was?
Again, I apologize for the inconvenience. Please help us assist you better with your issues.
Best regards,
NazmulHi @presswizards ,
I understand it took like, but we’ve fixed the bugs/issues you mentioned, and released v1.1.0 today.
It now populate country and currency lists in the setup wizard without any dependencies. We even didn’t use any external APIs for this. You can find more about this release in our changelog here.
Thanks for your feedback, Rob. It always matters.
Nazmul
Wow! It’s great to hear EasyCommerce is working as you expected. 🔥
Regarding the country dropdown, we’re considering using our own API instead of third-party providers due to the level of reliance we require. Still, thank you so much for your suggestions and for sharing the resources.
Is there anything else I can help you with? You can always reach out to our support team if you want to discuss anything directly with me. We’re all ears.
Best to you,
NazmulHi Rob,
I hope you’re doing well. This is Nazmul, the founder of EasyCommerce. I wanted to personally respond to your feedback.
Regarding the country dropdown, as you can imagine, it’s a database of about 37MB, which would make it a large file if we include it with the plugin. We’re exploring alternative options, such as fetching the data from an external source.
Additionally, about the API, we implemented it to prevent unauthorized downloads of addons from our server. We’re currently investigating why it displayed the “API key not verified” message.
Thank you so much, Rob, for giving EasyCommerce a try. Creating a product like EasyCommerce is challenging, and your valuable feedback helps us improve. Let’s build it together.
Thanks again for your patience and support.
Best regards,
NazmulThanks @kaizur-ahmed
Hi @pierreto
Thanks for reaching out.
While we’re investigating the issue, could you let us know these things-
- your PHP version
- server timeout value
- approximate number of images on your site
Kind regards
We’re happy to hear that, @dashmore
Would you mind leaving us a review? It would greatly motivate us to keep improving the plugin.
Sure, @pankominiarz. We’re on it.
Hi @dashmore,
Thanks for the heads up. We’re going to fix this soon.
Thanks for the heads up. We’ve released a newer version that fixed this. Please update and let us know.
Kind regards,
Nazmul