Multicollab
Forum Replies Created
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Forum: Plugins
In reply to: [Better Commenting] Can’t get inline comments workingHI Jesse,
Thanks for reaching out and sharing the details!The issue you’re experiencing—where the highlighted text isn’t saved with the comment—could be related to how the comment is being added or possibly a theme or plugin conflict.
Please make sure that you have selected the specific text in the post before clicking the [+] icon and submitting your comment. If the text isn’t selected properly, the comment will be treated as a general blog comment rather than an inline comment tied to highlighted content.
Additionally, since you’re using the Twenty Twenty-Five theme (which is fairly new and block-based), there could be compatibility issues. Here are a few steps you can try:
- Test with a different default theme (like Twenty Twenty-One) to check if the issue persists.
- Inspect browser console for JavaScript errors when submitting a comment.
- Temporarily disable other plugins to rule out any conflicts.
If you’re still facing issues, please share a site health report, and we’ll be happy to take a closer look.
Looking forward to assisting further!Forum: Plugins
In reply to: [Better Commenting] Highlighted text not displaying properly in UTF-8Yes, this is a known issue, and it is already on our roadmap. Our team is working on a fix, and we will keep you posted once it’s resolved in a future update.
We appreciate your patience and support. Let us know if you have any other questions!Forum: Plugins
In reply to: [Better Commenting] Not working after instal.Our latest version is now live. Please update and verify that everything is functioning as expected.
Forum: Plugins
In reply to: [Better Commenting] Not working after instal.Hello,
Apologies for the inconvenience. It seems the issue might be related to your custom theme. However, no need to worry – we are releasing our latest version early next week, and this update will resolve the problem.We apologize for the inconvenience. The overlay modal has been removed.
Forum: Plugins
In reply to: [Multicollab: Content Team Collaboration and Editorial Workflow] ErrorsKindly upgrade to the newest version 4.2, where we have successfully addressed the issue of the “store ‘mdstore’ is already registered” error.
I apologize for the inconvenience you have experienced. Please provide more information about your site so I can help you better.