munchbox

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Forum: Plugins
    In reply to: [WooCommerce PayPal Checkout Payment Gateway] Paypal customer receipt missing some totals
    Thread Starter munchbox

    (@munchbox)

    5 years, 4 months ago

    Hi Hannah

    To be honest I’m not sure where and how this setting with paypal has been activated. I will look into this and try and find the answer for you.

    With regards to your question is it the case that customers purchasing from a woocommerce website (using paypal as payment) would normally not receive a paypal receipt?

    Thanks

    Terry

    Forum: Plugins
    In reply to: [WooCommerce PayPal Checkout Payment Gateway] Paypal customer receipt missing some totals
    Thread Starter munchbox

    (@munchbox)

    5 years, 4 months ago

    Hi Joey

    Please find below report:

    
### WordPress Environment ###

WordPress address (URL): https://proteinmunchbox.com
Site address (URL): https://proteinmunchbox.com
WC Version: 4.8.0
REST API Version: ✔ 4.8.0
WC Blocks Version: ✔ 3.8.1
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.7.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔

### Server Environment ###

Server Info: Apache/2.4.29 (Ubuntu)
PHP Version: 7.4.5
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.13-MariaDB-1:10.4.13+maria~bionic-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: wp_
Total Database Size: 26.23MB
Database Data Size: 23.93MB
Database Index Size: 2.30MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hurrytimer_evergreen: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.05MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 13.20MB + Index: 0.27MB + Engine InnoDB
wp_posts: Data: 6.38MB + Index: 0.16MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 87
custom_css: 1
customize_changeset: 10
elementor_library: 6
hurrytimer_countdown: 1
mc4wp-form: 1
nav_menu_item: 8
oembed_cache: 1
page: 14
post: 6
product: 2
revision: 662
shop_order: 10
shop_order_refund: 1
wp_block: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (19) ###

CommerceGurus Commercekit: by CommerceGurus – 1.1.7
Elementor: by Elementor.com – 3.0.16
HurryTimer: by Nabil Lemsieh – 2.3.3 – Installed version not tested with active version of WooCommerce 4.0
Kirki Customizer Framework: by David Vongries – 3.1.6
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.1
Mailchimp for WooCommerce: by Mailchimp – 2.5.0 – Installed version not tested with active version of WooCommerce 4.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
Widget Importer & Exporter: by ChurchThemes.com – 1.6
Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.3.7 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.4 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce: by Automattic – 4.8.0 (update to version 4.9.0 is available)
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 15.6.2
WP Mail SMTP: by WPForms – 2.5.1
WPForms Lite: by WPForms – 1.6.4.1
Sequential Order Numbers for WooCommerce: by WebToffee – 1.2.5 – Installed version not tested with active version of WooCommerce 4.0
Yeloni Exit Popup: by Jayasri Nagrale – 9.3.2
YITH WooCommerce Tab Manager: by YITH – 1.2.28 – Installed version not tested with active version of WooCommerce 4.0

### Inactive Plugins (1) ###

One Click Demo Import: by ProteusThemes – 2.6.1

### Dropin Plugins (1) ###

object-cache.php: object-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #7839 - /shop/
Basket: #15 - /cart/
Checkout: #17 - /checkout/
My account: #19 - /my-account/
Terms and conditions: #795 - /terms-and-conditions/

### Theme ###

Name: Shoptimizer
Version: 2.2.9
Author URL: https://www.commercegurus.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 178
Oldest: 2020-12-16 18:54:43 +0000
Newest: 2021-01-15 17:39:48 +0000

Pending: 3
Oldest: 2021-01-16 17:39:48 +0000
Newest: 2021-01-18 17:20:11 +0000
    Forum: Fixing WordPress
    In reply to: Paypal customer receipt
    Thread Starter munchbox

    (@munchbox)

    5 years, 4 months ago

    Thanks

    Forum: Fixing WordPress
    In reply to: Paypal customer receipt
    Thread Starter munchbox

    (@munchbox)

    5 years, 4 months ago

    Hi Vlad

    Thanks for the quick reply and link provided. I will try there first.

    Terry

    Forum: Fixing WordPress
    In reply to: Paypal customer receipt
    Thread Starter munchbox

    (@munchbox)

    5 years, 4 months ago

    I’m using the woocommerce paypal checkout gateway. I’m also using a plugin to provide pdf invoices. Could the issue be caused by the pdf plugin.

    Thanks

    Terry

Viewing 5 replies - 1 through 5 (of 5 total)