myege

Hi Owadud,

Thank you for your guidance. Switching the plugin status to B2B & B2C Hybrid (Wholesale and Public) solved the Guest User issue — the tiered pricing table is now displaying correctly for visitors. I really appreciate your support!

However, I still have one issue remaining: for variable products, the tiered pricing table does not display properly. This happens for both Guest Users and logged-in wholesale customers.

Could you please advise on how to make the tiered pricing table work with variable products as well?

Thanks again for your help.

Best regards,
Eugene

Hi there,

Thanks for your response and the detailed instructions.

I have already followed your suggested method:

• Set Single Product at the top of the priority list in WholesaleX settings.
• Cleared both Cloudways and Cloudflare cache.

However, the issue still remains:

• For Guest Users (visitors not logged in), the tier pricing table is still not displaying on the product page.
• I also tested with variable products, and in this case the tier pricing table does not display for either Guest Users or logged-in wholesale customers.

Could you please advise on the next steps or if there is any additional configuration required?

Thank you for your support.

Best regards,
Eugene

您好，非常感謝您的回覆。

目前我的系統環境為最新版本的 WordPress、WooCommerce 以及 RY Tools for WooCommerce。另外，我也有使用 Cloudflare CDN 與 WP Rocket。不過，今日我已分別將這兩項工具暫時停用進行測試，但問題仍然存在，因此暫時無法判斷問題根源。

目前網站（www.myege.com）已開啟「全家超商取貨（維護中）」的選項，方便您測試與檢查。

若您有空閒時間，懇請協助協助查看，非常感謝您的幫忙與支持！

Thank you for your support. Based on our current investigation, it appears that the issue was caused by a conflict between LiteSpeed Cache and Cloudflare APO. We really appreciate your assistance and help throughout this process.

Hi @jonayedhosen,

Thank you so much for taking the time to reply to my message.

We also initially suspected that the issue might be related to the CDN, as we use Cloudflare. Unfortunately, we haven't received any response from Cloudflare support yet, so we’ve been left to troubleshoot the problem ourselves step by step.

Since our website is currently live and operational, we’re unable to pause the CDN service—switching DNS records would take time and could disrupt service. Additionally, Cloudflare doesn’t allow us to disable the Bot Fight Mode feature, which has made the situation even more complicated for us.

Here are the details regarding the login issue:

● Are users seeing any error messages?
→ No, there are no error messages displayed.

● Are users redirected to an unexpected page?
→ No, they are not redirected anywhere.

● Does the page just reload without logging in?
→ Yes, it feels like the page simply refreshes. After entering the correct username and password, the page reloads but returns to the login form with blank fields, as if nothing happened.

Summary:
This issue only occurs after updating to version 9.8.3. When we revert back to 9.8.2, everything works fine. That’s why we’re reaching out—to see if there are any known cases similar to ours or any possible solutions, as this currently prevents us from upgrading to the latest version.

Thanks again for your support and we look forward to hearing from you.

Best regards,
[@myege]

Thank you very much for your assistance.

非常感謝解惑^^