Rico
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHi!
Thanks for reaching back.Incognito window on iphone’s Safari= issues
Chrome on iphone= issues
Incognito window on PC (chrome= issues
Did you try adding 2 items (quantity)?
My test look like this: I add one item, thn add another. Often when adding third one (and change quantity from 1 to 2) the third item is not added to the cart. Last time I had do add it three times and then it stayed there.
What do you think?
I’m really surprised you can’t replicate this.
Did I understand you correctly – you managed to replicate the slovene language issue for the shipment?
R.Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateNope, that didn’t solve anything.
No performance or cache plugins are present.
Like I said, the croatian website is a duplicate – only with older version of the WC plugin.
So the only thing that differs is the plugin version which is obviously causing the cart and translation issues.The whole situation is really weird. Sometimes the cart icon is showing 0 items and the cart page is showing 1 item (but not always). Sometimes I have to add the item three times to finally show up in the cart page. It’s totally unpredictable and I’m 100% sure that did not happen before. I’m adding coupons regularly and I’m testing every time if everything was working correctly.
I don’t mind the cart icon being inaccurate (and translations are faulty) but if a buyer adds an item to the cart two times and the item does not show up – then we have a serious problem.
90% issues happen after themes/plugins pdates and this is getting really time consuming.Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHm, did some more testing. On my iPhone the issues are still present. Weird.
However, on my other computer (laptop) everything seems to be working fine.
Except for the Shipping translation. This must be the update fault since it’s working normally on older versions.
Server does not use caching, I’ve checked that already.
This is really weird. You get the message that item has been added to the cart but the cart does not contain the added item.
Is there a way I can upload older version of WC and try it out?Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHere, another browser – Firefox. Cleared everything (all the checkmarks were selected).
https://streamable.com/xwfzni
I didn’t use the incognito window because 99% of visitors does not even know what this is.
Clearly this is a WC or a theme issue. But like I said – older versions of WC are working good on the same themes.Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateSure!
website on the video: http://www.mojprins.si
The same site with old WC plugin: http://www.pesty.hr
Status report is a different site, sorry for the confusion.Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHi!
Hm, that is strange indeed! I can open the video with no problems at the link above.
Here’s another one, I uploaded it somewhere else: https://streamable.com/9wf0i4- This reply was modified 1 month ago by Rico.
Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHi,
Thank you.
I have never reported anything to a GitHub, I usually post the problem here on these forums. May I ask what’s the difference posting elsewhere?
By the way
As far the Paypal button – I’m sure this isn’t Paypal Payments plugin’s fault. I updated this plugin on my croatian website and the button remained translated. This lead me again to the ypur WC plugin causing the translation issues. Currently there is 10.4.4 version and everything works well.
By the way: croatian translation for ‘shipment” is working so far but I don’t want to update the WC plugin yet for the reasons explained below:Cart issue is even worse than I thought. When you add the item – it actually doesn’t add it at all!
Here is the video:
https://limewire.com/?referrer=pq7i8xx7p2
No caching plugins here!
This is REALLY disturbing as buyers can’t add multiple items to the cart!
I have never experienced such behaviour. :/- This reply was modified 1 month ago by Rico.
Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHi,
All of my sites are single-lingual.
Except for one site which uses licensed Polylang plugin.
But I assume that does not matter because they all have the same symptoms.
However, all of these sites have themes from the same provider.
Here’s the status report:
https://pastebin.com/MTKf1S3GThank you for your support.
R.
Forum: Plugins
In reply to: [WooCommerce] Issues with latest updateHi!
Thanks for your reply.
I checked Dashboard > Updates and WordPress says: “All translations are up to date.”
So this does not appear to be an outdated translation file issue. The problem seems to be that the “Shipment” string is not being translated correctly in the latest WooCommerce version, possibly due to a string/context/text-domain issue. I fixed this translation by adding a short PHP code but then I saw every other sites suffer from the same issue after WC being updated.
Paypal button does not have its own translation, the update caused the button not to be in slovenian language anymore. Like I said, all these problems were starting to show up after the update was inicitated. The same goes for the cart behaviour.
I’m managing 15+ sites and all are showing the same issues.Do you still think disabling all plugins could solve this?
Have a nice day,R
Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingThe problem is that the people managing the stores almost never mark orders as “completed” and leave them in “on hold” status. They check the payment, ship the product, and that’s it. As a result, the analytics remain completely empty in such cases. In my opinion, that’s a major fail.
Review sent, thank you for your support!Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingSorry for the misunderstanding. Not a native speaker. 😉
After hosting provider intervened – the old reports are now working normally.
Now all my sites are working as they should. Interestingly, the three sites that were not working yesterday, now have HPOS enabled (along with compability mode).
If I disable the HPOS and uncheck the compatibility mode – it still works. So the provider must have echanged something. I’m guessing the MySQL version or something. Because this didn’t make sense yesterday. Just three sites on the same server weren’t showing Reports.
I didn’t performed the test yet since everything is working. It’s too time consumimg. I’m glad the old reports are working and I hope they will work for a long time. Because newer Analytics is too confusing and like we discussed here – it’s not working correctly. :/Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingHi,
It’s fixed.
I contacted hosting provider. They said there wasn’t a checkmark for the option “enable compabilty mode”. That was most likely true since I never activate this because Order Data Storage is always set to Legacy.
I checked other sites again and they all have HPOS disabled (and compatibility checkmark is NOT active) but the Reports are working normally.
Now, I’m 100% sure this option was greyed so I couldn’t select to HPOS and than resync the orders.
Secondly, the Analytics is still not showing orders “on hold”. Even worse, total sell number includes returned orders too.- This reply was modified 8 months, 2 weeks ago by Rico.
Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingOne more thing: I just found the third shop does not show the old reports.
All three sites are on the same server.
But can this even have an effect on the WC behaviour?
I tried changing the PHP version but that didn’t help either.Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingI tried every checkmarks and the result does not change.
Now none of the checkmarks are checked. Which means all the orders should be visible, right?
That was the first thing I tried.
Like I said, the import historical data did not yield any results.
But let’s not try to fix the new Analytics. I’d be more than happy with the old one!Forum: Plugins
In reply to: [WooCommerce] Old Reports not workingHi,
Importing didn’t help.
Yes, sites are pretty much the same. Same theme provider 90% of the plugins are the same. I have also disabled plugins to check for possible intereference. Did not help.
Images attached. Orders and Buyers in Analytic section.
https://ibb.co/4gD9tq1s
https://ibb.co/q3BqBJKpNo errors are found.
Here’s the Status report: https://pastebin.com/pCTXQ4rQ