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  • Plugin Author nativesync

    (@nativesync)

    Hi Lasse,

    Thank you for your patience! I completely understand your need to control where the chat widget appears. Here are the answers to your questions:

    A1 & A2: The CSS code and where to place it
    You can easily hide the chat widget on specific pages using a short CSS snippet based on the page’s unique ID.

    How to find the Page ID in WordPress:

    1. Go to your WordPress Dashboard and click on Pages.
    2. Click Edit on the page where you want to hide the widget.
    3. Look at your browser’s address bar (the URL). You will see a piece of text that looks like post=123&action=edit.
      (Don’t worry that it says “post” instead of “page” – this is just how WordPress database works! That number 123 is exactly the Page ID you need).

    Where to put the CSS code:

    1. Go to Appearance -> Customize -> Additional CSS in your WordPress dashboard.
    2. Paste the following code and hit Publish:

    /* Hide NativeSync chat bubble and window on a specific page */
    .page-id-123 #nativesync-chat-bubble,
    .page-id-123 .nsc-window {
    display: none !important;
    }

    (Note: Please replace 123 with your actual page ID. If you want to hide it on the homepage instead of a specific page, use .home instead of .page-id-123).

    A3: Estimate for version 1.0.3
    We are currently focusing heavily on ensuring our core translation engine is perfectly stable and lightning-fast. However, adding display rules (include/exclude specific pages directly from the settings UI) is high on our priority list for version 1.0.3. A safe estimate for this release would be around 3-4 weeks.

    In the meantime, the CSS workaround above is the cleanest way to handle it without affecting your site’s performance. You can always follow our latest updates and documentation over at https://nativesync.chat.

    Let me know if you need any help setting the CSS up!

    Best regards,
    Hung / NativeSync Chat

    Plugin Author nativesync

    (@nativesync)

    Hi lassemann,

    Thank you so much for trying out NativeSync Chat!

    Currently, version 1.0.2 is designed to load globally across all pages of your site so visitors can always reach you. However, restricting the widget to specific pages (like the Contact page) is a fantastic idea, and I am putting this “Display Rules” feature on our immediate roadmap for the next update!

    In the meantime, you can easily hide the chat widget on specific pages using CSS. If you can share the URL of the page where you DO NOT want the chat to appear, I can give you a quick custom CSS snippet to hide it right now.

    Let me know if that works for you!

    Best regards, Hung

Viewing 2 replies - 1 through 2 (of 2 total)