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Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter natsfish

    (@natsfish)

    Thanks Support Moderator. It’s just so hard trying to get anyone to help me

    Thread Starter natsfish

    (@natsfish)

    Hi fahimmurshed,
    Thank you for your reply. I have had constant problems with Divi & my previous web designer who have both wiped their hands and refuse to help me. I don’t think this will be a difficult one and I hope someone is able to assist me.
    Regards
    Nat

    Thread Starter natsfish

    (@natsfish)

    Thanks a lot Roxy. I can edit the second menu but just not the one above that in dark blue. I’ll watch the video after work. Thanks 🙂

    Thread Starter natsfish

    (@natsfish)

    Thank you but they want to charge me US $80 to answer a 30 second question. I hope someone here can email me a response please? [email protected]
    Thank you very much

    Thread Starter natsfish

    (@natsfish)

    Thank you. I would’ve liked to have fixed this myself but it was a bit too complex for me 🙂

    Thread Starter natsfish

    (@natsfish)

    Thank you. Someone is working on my site now and charging me a lot of money 🙁

    Thread Starter natsfish

    (@natsfish)

    Thank you very much. I’m not sure about custom code and have decided to pay someone to fix this as it’s been too long and I am losing too many customers

    Thread Starter natsfish

    (@natsfish)

    Hi Xue,

    Thank you. I updated the database but still no local pickup available. The log errors were from Humm. I deactivated the Humm plugin but still no pickup available

    2023-01-10T07:09:42+00:00 DEBUG payment_finalisation
    2023-01-10T07:09:42+00:00 DEBUG No Humm Payment. orderId: 10656 is not a Humm order
    2023-01-10T09:54:55+00:00 DEBUG payment_finalisation
    2023-01-10T09:54:55+00:00 DEBUG No Humm Payment. orderId: 10657 is not a Humm order
    2023-01-10T10:16:11+00:00 DEBUG payment_finalisation
    2023-01-10T10:16:11+00:00 DEBUG No Humm Payment. orderId: 10659 is not a Humm order
    2023-01-10T11:47:03+00:00 DEBUG payment_finalisation
    2023-01-10T11:47:03+00:00 DEBUG No Humm Payment. orderId: 10660 is not a Humm order
    2023-01-10T11:49:24+00:00 DEBUG payment_finalisation
    2023-01-10T11:49:24+00:00 DEBUG No Humm Payment. orderId: 10661 is not a Humm order
    2023-01-10T11:50:15+00:00 DEBUG payment_finalisation
    2023-01-10T11:50:15+00:00 DEBUG No Humm Payment. orderId: 10661 is not a Humm order

    Thread Starter natsfish

    (@natsfish)

    Thanks Pepe.
    I was trying to fix this issue without contacting them as they charge me a ridiculous amount of money even for a 30 second fix but maybe I will have to.
    Regards
    Nat

    Thread Starter natsfish

    (@natsfish)

    Hi,

    Thanks for the reply.

    Was that the status report I posted above or something else I need to do?
    Thank you
    Nat 🙂

    Thread Starter natsfish

    (@natsfish)

    I changed the theme back to divi and activated all the plugins back but my site looks a bit weird now

    Thread Starter natsfish

    (@natsfish)

    Ok great thank you. this is my status report info

    WordPress Environment
    
    WordPress address (URL): http://www.natsfish.com
    Site address (URL): http://www.natsfish.com
    WC Version: 7.3.0
    REST API Version: ✔</img> 7.3.0
    WC Blocks Version: ✔</img> 9.1.5
    Action Scheduler Version: ✔</img> 3.4.0
    Log Directory Writable: ✔</img>
    WP Version: ❌</img> 6.0.3 - There is a newer version of WordPress available (6.1.1)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: en_AU
    External object cache: –
    
    Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 7.3.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 500
    PHP Max Input Vars: 3000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.11-MariaDB
    Max Upload Size: 4 MB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ✔</img>
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 6.9.4
    WC Database Prefix: wyff_
    Total Database Size: 136.49MB
    Database Data Size: 94.02MB
    Database Index Size: 42.47MB
    wyff_woocommerce_sessions: Data: 4.97MB + Index: 0.25MB + Engine MyISAM
    wyff_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_woocommerce_order_items: Data: 1.04MB + Index: 0.52MB + Engine MyISAM
    wyff_woocommerce_order_itemmeta: Data: 6.97MB + Index: 4.77MB + Engine MyISAM
    wyff_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_woocommerce_shipping_zone_locations: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wyff_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wyff_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wyff_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_actionscheduler_actions: Data: 1.55MB + Index: 0.65MB + Engine MyISAM
    wyff_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_actionscheduler_logs: Data: 1.07MB + Index: 0.76MB + Engine MyISAM
    wyff_commentmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wyff_comments: Data: 2.48MB + Index: 0.88MB + Engine MyISAM
    wyff_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_gf_entry: Data: 0.45MB + Index: 0.05MB + Engine MyISAM
    wyff_gf_entry_meta: Data: 1.43MB + Index: 0.87MB + Engine MyISAM
    wyff_gf_entry_notes: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
    wyff_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_gf_form_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wyff_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wyff_gf_form_view: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wyff_gf_rest_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_litespeed_img_optm: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wyff_litespeed_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_litespeed_url_file: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_lws_webhooks_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_lws_wr_achieved_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_lws_wr_historic: Data: 0.15MB + Index: 0.04MB + Engine MyISAM
    wyff_lws_wr_tinyurls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_lws_wr_userbadge: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_options: Data: 31.11MB + Index: 11.33MB + Engine MyISAM
    wyff_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_postmeta: Data: 23.72MB + Index: 9.35MB + Engine MyISAM
    wyff_posts: Data: 7.62MB + Index: 0.88MB + Engine MyISAM
    wyff_redirection_404: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_redirection_items: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wyff_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wyff_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_form_view: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_lead: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_lead_detail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_lead_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wyff_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_term_relationships: Data: 0.14MB + Index: 0.32MB + Engine MyISAM
    wyff_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_usermeta: Data: 3.52MB + Index: 2.19MB + Engine MyISAM
    wyff_users: Data: 0.22MB + Index: 0.20MB + Engine MyISAM
    wyff_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wyff_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wyff_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wc_customer_lookup: Data: 0.22MB + Index: 0.20MB + Engine MyISAM
    wyff_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wyff_wc_order_product_lookup: Data: 0.80MB + Index: 0.70MB + Engine MyISAM
    wyff_wc_order_stats: Data: 0.36MB + Index: 0.20MB + Engine MyISAM
    wyff_wc_order_tax_lookup: Data: 0.19MB + Index: 0.20MB + Engine MyISAM
    wyff_wc_product_attributes_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
    wyff_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_wc_product_meta_lookup: Data: 0.16MB + Index: 0.27MB + Engine MyISAM
    wyff_wc_rate_limits: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_wc_reserved_stock: Data: 0.17MB + Index: 0.01MB + Engine MyISAM
    wyff_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wdp_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wdp_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wdp_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wyff_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wyff_wpmailsmtp_tasks_meta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wyff_wsal_metadata: Data: 2.52MB + Index: 6.03MB + Engine InnoDB
    wyff_wsal_occurrences: Data: 0.19MB + Index: 0.28MB + Engine InnoDB
    wyff_wsal_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wyff_yoast_indexable: Data: 1.97MB + Index: 0.70MB + Engine MyISAM
    wyff_yoast_indexable_hierarchy: Data: 0.10MB + Index: 0.30MB + Engine MyISAM
    wyff_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wyff_yoast_primary_term: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wyff_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wyff_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    
    Post Type Counts
    
    attachment: 223
    custom_css: 3
    et_body_layout: 7
    et_pb_layout: 34
    et_template: 5
    et_theme_builder: 1
    lws-wre-event: 2
    lws-wre-pool: 2
    lws-wre-unlockable: 5
    nav_menu_item: 27
    oembed_cache: 1
    page: 15
    post: 1
    product: 147
    product_variation: 118
    project: 1
    revision: 755
    shop_coupon: 317
    shop_order: 4122
    shop_order_refund: 203
    woo_discount: 2
    woo_discount_cart: 1
    
    Security
    
    Secure connection (HTTPS): ✔</img>
    Hide errors from visitors: ✔</img>
    
    Active Plugins (1)
    
    WooCommerce: by Automattic – 7.3.0
    
    Inactive Plugins (27)
    
    Afterpay Gateway for WooCommerce: by Afterpay – 3.5.3
    Akismet Anti-Spam: by Automattic – 5.0.2
    Bulk remove posts from category: by MasterNs – 3.3
    Classic Widgets: by WordPress Contributors – 0.3
    Disable Default WP Password Notification: by –
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.22.3
    Gravity Forms: by Gravity Forms – 2.6.9
    Health Check & Troubleshooting: by The ww.wp.xz.cn community – 1.5.1
    HummPayment: by HummGroup – 2.2.0
    Jetpack: by Automattic – 11.7.1
    LatitudePay & Genoapay Integrations for WooCommerce: by Latitude Financial Services – 3.0.2
    Limepay v2 Gateay for WooCommerce: by Limepay – 3.0.0
    Limepay v2 Gateway for WooCommerce: by Limepay – 4.1.2
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.11
    LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2
    MyRewards: by Long Watch Studio – 4.9.10
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.342
    
    Really Simple SSL: by Really Simple Plugins – 6.1.1
    Redirection: by John Godley – 5.3.9
    Smush: by WPMU DEV – 3.12.4
    User Role Editor: by Vladimir Garagulya – 4.63.2
    WooCommerce Stripe Gateway: by WooCommerce – 7.0.2
    WooCommerce Waitlist: by Neil Pie – 2.3.6
    WooCommerce Wizpay Gateway: by Wizpay – 1.0.1
    WPFront Notification Bar: by Syam Mohan – 3.3.1
    WP Mail SMTP: by WPForms – 3.7.0
    Yoast SEO: by Team Yoast – 20.0
    
    Dropin Plugins (1)
    
    maintenance.php: maintenance.php
    
    Must Use Plugins (2)
    
    Health Check Troubleshooting Mode: by – 1.8.1
    WordPress automation by Installatron: by –
    
    Settings
    
    API Enabled: ✔</img>
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔</img>
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #840 - /shop/
    Cart: #841 - /cart/
    Checkout: #842 - /checkout/
    My account: #843 - /my-account/
    Terms and conditions: ❌</img> Page not set
    
    Theme
    
    Name: Storefront
    Version: 4.2.0
    Author URL: https://woocommerce.com/
    Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔</img>
    
    Templates
    
    Overrides: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔</img> Next scheduled: 2023-02-01 03:13:10 +10:00
    Options: ✔</img>
    Notes: 120
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 464
    Oldest: 2023-01-03 22:54:51 +0000
    Newest: 2023-01-31 09:00:58 +0000
    
    Pending: 2
    Oldest: 2023-01-31 09:01:58 +0000
    Newest: 2023-02-01 01:52:40 +0000
    
    Status report information
    
    Generated at: 2023-01-31 19:01:41 +10:00
    `
    Thread Starter natsfish

    (@natsfish)

    Thanks so much. I’ll do that. In the meantime how do I know only Woocommerce plugin is enabled?
    Regards

    Nat

    Thread Starter natsfish

    (@natsfish)

    Thanks very much. I did that and it just appears a lot of code and pickup still isn’t available. I’m not too sure what to do next.
    Thanks so much
    Nat 🙂

    Thread Starter natsfish

    (@natsfish)

    Thank you so much for the reply.

    I am a bit stuck how to change to storefront theme though?

    Thanks a lot

    Nat

Viewing 15 replies - 1 through 15 (of 17 total)