nevenag

Hi @paulda,

Sometimes the database gets corrupted, but the tool we use will usually repair it so that the links appear again. Please reach out to us on our site so that we can assist you further.

Hi @moisb

Curly braces {} aren’t valid in URLs at that position. They’re considered unsafe characters that should be percent-encoded if you actually need them:

• { becomes %7B
• } becomes %7D

So if you really wanted those curly braces in the URL, it would need to look like: https://example.com/path?x=%7Btest%7D

When WP’s URL sanitization sees https://example.com/path?x={test}, it just strips out the curly braces since they’re not valid there, leaving you with https://example.com/path?x=test.

That’s actually why you’ll often see curly braces used as placeholders in URL templates and API docs – they stand out as something that needs to be replaced before the URL is actually used, since they can’t be part of a real URL anyway.

Hi @orballa,

You should set the “Open links in new window” option to “Yes” under ThirstyAffiliates->Settings->Link Appearance section.

If the links still don’t open in a new window, it’s highly likely that there is a theme and/or plugin conflict which is preventing your ThirstyAffiliates links from opening in a new window.

If possible, try to temporarily deactivate all other plugins and also try to temporarily switch to a default WordPress theme and see if the issue persists.

If you continue to have this issue, please reach out through our site for further investigation.

Hi @seanlance

Thank you for the suggestion, we’ll certainly take that into consideration!

Curently, you can delete clicks from the database from the table wp_prli_clicks.

Hi @khrisdigital,

If the “Clicks” column when viewing a pretty link is showing as a red X then this typically means that click tracking has been disabled. However, click tracking can be enabled/disabled at a global level so you might try navigating to Wp-Admin -> Pretty Links -> Options -> Links and see whether or not the “Enable Tracking” option is selected/checked.

If it’s not selected, please enable that option and this will ensure that any future pretty links created will have click tracking set up going forward. To fix your existing pretty link(s), you’ll want to edit it on the Pretty Links page (Wp-Admin -> Pretty Links) and underneath the “Advanced” tab you can select the “Tracking” option. Once it’s selected, then clicks will start getting tracked on those pretty links as well.

Hopefully, this helps.

Hi @1cloud,

It could be a browser extension like Ad Blocker or uBlock Origin causing the issue.
We’ve seen some recent changes in these add-ons where they’re getting more aggressive in their blocking.

They now appear to block any script with the word “affiliate” or “aff” in it.

Because our plugin folder is called “thirstyaffilites” these blockers are preventing our scripts from running because it matches “aff” or “affiliate”.

Try disabling them and see if that helps.

Thanks.

Hi @technikelfe,

Since you mentioned that it’s already running on the PHP 8.1 version (which should be fine, but for some reason it’s still being treated as the old PHP version), what you could do is try rebooting the server and see if it resolves the issue.