Hi Alexis, thanks for coming back to me. Unfortunately, we chose a different premium plug-in to manage this in the end. I’m afraid the “buy our premium version and the problem will go away” wasn’t really something we wanted to investigate further. Our general approach is try the free version and if we like it buy the premium version – but if there are issues in the free one, we’re unlikely to upgrade. I do appreciate you coming back on this regardless. Thanks!
I’m having the same issue – commenting so it’s not seen as a single-instance problem specific only to one site – thanks!
