nickrw
Forum Replies Created
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Hello, I’ve already fixed the problem by deleting CAS and installing ‘Easy Custom Sidebars’ and ‘Recent Posts Widget Extended’ — took all of a minute to set up and fix. Thanks.
Hi Joachim,
I tried to reach out, as requested, using the dev.institute link, but the form requires a license key which I do not have (I am using the free version of the plugin).P.S., I tried to fix the problem by overwriting the new CAS version with an older version from the link you supplied. I first tried using ver. 3.13, then 3.12, then 3.13.1…
None worked. I was unable to fix the broken Page editor by overwriting the updated version with any of the above older versions.
To the best of my recollection, the sequence of events that caused the problem went as follows:
Dec. 19, 2020:
1. Logged into my WP account.
2. Updated CAS plugin.
3. Began working on website, including my “Subscribe” page. It opened fine in the page editor and went back and forth a couple of times between WP’s page editor and the UX-Builder editor (the Flatsome theme editor). At one point, while I had the page open in the WP editor window, I clicked on the “Settings” button (the little gear-shaped icon) in the upper right-hand corner of the window. The “Settings” button toggles on/off (opens/closes) the right-hand column toolbar. When I clicked on the settings button, instead of closing the toolbar, it made the whole window go blank, and all the function buttons above the toolbar disappeared (only the “Preview” button is visible but it is not functional–nothing happens when you click on it.) The gear-shaped “Settings” button, the “Publish” button, and the three vertical dots for “Options” have all disappeared. As you can see from the screenshots, in the “with CAS activated” there are still the tool buttons on the top of the page on the left side but none of them work properly. If I click on the plus icon to add a block, then choose one (for example, text), nothing happens, the editor window still remains blank. I can still click on the UX-builder button and it works (opens up the UX-builder).
4. I have the “All in One SEO Pack” plugin that appears below the blank window area but all the text boxes have disappeared, so that plugin is rendered nonfunctional as well, due to the CAS plugin. Below the “All in One SEO Pack” is the “Custom CSS” box which appears to be working, the “Page Layout” which is nonfunctional (no dropdown selection menu), Page Footer (selection dropdown menu IS working), and lastly, the “Sidebars – Quick Select” dropdown menus (working). Normally, the Page Layout, Page Footer, and Sidebars-Quick Select should appear in the right-hand side column when the “Settings” gear icon button is toggled ‘on’.Again, NONE of this is happening in the Posts editor–everything is fine. It is only the Page editor that has been broken by the CAS update.
From the WP Tools–>Site Health–>Info–>Server:
PHP version:
7.3.25 (Supports 64bit values)Here are screenshots from the WP page editor with and without the most current version of the content aware sidebars plugin activated. First link is with it deactivated and it shows the page editor as it should be, with text/editing field and the controls on the right-hand column. The second link is after I activate the plugin, showing the editing window a blank white screen and no editing tools in the right-hand column. It is reproducible every time. I deactivated all other plugins then reactivated one by one and the only one that is causes this problem is the newest version of the CAS plugin.
Link1 (CAS deactivated): https://drive.google.com/file/d/1j0q4_DBar5iVE_pk6kk_2MH1LoH_eUKy/view?usp=sharing
Link2 (CAS activated): https://drive.google.com/file/d/1K7kSg-7jGr_lsEP3NEEz08mQt3TZanGV/view?usp=sharing
thanks for your reply. The only error logs I can find on my host’s server are below for today’s date. The latest (topmost) is the error that came up after I tried to “add new” page while the plug-in was activated, giving me a blank/white screen and no editing tools in the right-hand column, as one usually sees. Strangely, this is only happening to the page editor and not to the post editor, which is working fine. Most recent error log listings:
2020-12-21 03:19:21 UTC [nginx][error] 51432#0: *587947 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.25.69, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 23:19:07 UTC [nginx][error] 59167#0: *406738 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.26.7, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 19:19:02 UTC [nginx][error] 96697#0: *215780 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.26.147, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 19:07:42 UTC [apache][:notice] [pid 86504] [client 47.143.84.91:44606] mod_hive matched URI http://www.mfjustice.com/wp-login.php (/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/wp-login.php) with match 2, referer: https://www.mfjustice.com/wp-login.php?loggedout=true&wp_lang=en_US
2020-12-20 15:18:51 UTC [nginx][error] 86733#0: *12855 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.26.18, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 11:18:37 UTC [nginx][error] 27181#0: *3773831 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.29.36, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 07:18:34 UTC [nginx][error] 73347#0: *3607137 openat() “/home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt” failed (2: No such file or directory), client: 172.69.26.7, server: mfjustice.com, request: “GET /.well-known/pki-validation/ca3-1c0a84368e93472f9db9cfd3f40c85ff.txt HTTP/1.1”, host: “mfjustice.com”
2020-12-20 05:53:37 UTC [apache][autoindex:error] [pid 65430] [client 2600:3c02::f03c:91ff:fe69:4b66:58512] AH01276: Cannot serve directory /home/u321-3vh3kmfrqaww/www/mfjustice.com/public_html/wp-includes/css/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,default.htm,Default.htm,default.html,Default.html) found, and server-generated directory index forbidden by Options directive