nmarkey
Forum Replies Created
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I contacted Sucuri support and they assisted resolving the issue.
This was their response which solved the problem:
I deactivated all your plugins besides Sucuri plugin and I was able to insert the key. One of the plugins is preventing Sucuri’s plugin from writing into the configuration file, so if you need to change a setting on Sucuri plugin you may need to disable all plugins like I did besides Sucuri or find which plugin is causing the issue.
Same issue for me. I also have a SiteGround install but it is public. I set the API key and I receive the email confirmation saying it was successfully applied. However, in Sucuri > Settings it still says “API Key: (not set)”.
The original solution to delete a line of code is not relevant any more as this code line does not exist.
I checked file permissions for the plugin directory and they are set correctly.
I have many other installs which are working fine. Just this one that is causing a problem.
I am using the Sendgrid plugin now with Sendgrid API, and it works correctly.
I am seeing this issue as well. Is 1.3.0 coming out soon?