noble5155

Wow Tobias!

Thanks so much! I’ve got lots to learn with CSS tricks like the “PART” example you gave!
I’m going to send your info here to the person that has access to the server.

Thanks so much for your QUICK and detailed response!

Danny!!!!

You’re the man!

Many thanks for your assistance.

Rob

Yikes. I’m not sure what is going on but translator plug is not working again.

Here is the deal. When you sent me the notice to update the plugin I was on a computer that runs Firefox – it worked of course. I looked at it in the IE9 replicator and it seemed to fix the navigation bar issue.
I sent to my customer to view and it worked for her – last week.

Not sure what has changed but when I tried looking at the site from home using Chrome – the navigation is all messed up (SEE SCREENSHOTS)

I called my client and she is now not seeing it correctly either using IE9.

The only other plugin I ACTIVATED was BAW Multipass for Protected Pages
But on the phone with my client I DEACTIVATED it and that did not cure the issue seen in screenshots.

Not sure WHY it worked for her last time and now it does not.

Any clue?

http://www.ng-sandbox.com/excargo2

http://ng-sandbox.com/excargo2/lightweight-equipment/ for an example where the plugin is in the side bar to read in Spanish.

See screen captures here:

This is with Translator ON
https://www.dropbox.com/s/qyw11594otfcl76/chrome.jpg

https://www.dropbox.com/s/6g8938nzbhhxqr9/chrome2.jpg

What is happening is the site looks correct for a second or two but when the plugin kicks in the sidebar and displays the pull down for English or Spanish the navigation goes bad and shows like the screenshots.

Now in my version of Chrome
see screen shot
https://www.dropbox.com/s/orx4u01j7x737gz/chromeVersion.jpg

Clues: A friend showed me what she sees on her Chrome and it looks correct. Not sure what version she uses but here is a screenshot:

https://www.dropbox.com/s/0bqvblyep1uhlr9/tw_chrome1.png

This is with and without the plugin ACTIVATED.

Also the only thing different that I added since the approval where my customer saw it correctly on IE9 was the Twitter Feeds at the bottom of the website – I took those out of the widgets area and both her and I still had the issue with the Translator Plugin.

This is the strangest thing.
What could have happened?

Please send me an email and I can send you my phone number if non of this makes sense!

Paul

Wow – I am really impressed with your desire to fix this issue for me.

I’ve tested it using this site: http://netrenderer.com/index.php

And I think you have fixed it.

The new temp url is http://ng-sandbox.com/excargo2/

I have a phone call into my customer to have her look at the site using her browser to see if it blew away the brown navigation bar that was happening previously.

Once she tests it and replies to me I will return to let you know the status.

I do appreciate all your help!

Paul

I have never been to her office – she claims (not sure if it’s true) everyone in her office was also seeing it wrong on IE9 that she asked to view it.

Once Avada told me to go through each Plugin to see if that was the issue I did that with her – when I turned off Translator – the problem went away for her.

Here is the custom CSS that is making up that brown nav bar background.

Actually here is the CSS for the top GREEN and main BROWN bars

#wrapper .header-social {
background-color: #5B8F22 !important;
}

#small-nav { background-color: #60542B !important; }

#small-nav {

background-color: #60542B !important;

}

Is it possible this CSS is conflicting with something?
That is what is so strange about this conflict.

http://www.ng-sandbox.com/excargo2 – translator off – Navigation works in IE9

http://www.ng-sandbox.com/excargo – translator ON – Navigation fails in IE9

Wow! I’m impressed!

I never thought I’d get a response to this question!

Here is my issue – it is very strange.

IF you visit this site I’m working on:

http://www.ng-sandbox.com/excargo

IF you view it in any browser the MAIN NAVIGATION that is that brown color shows up fine – using the Translate Plugin – BUT if you view it in IE9, IE8, IE7 the navigation shows up white.

Remove the plugin and in IE9 it shows up! STRANGE.

Unfortunately my client uses IE9 and once I installed Translate she could no longer see the navigation bar.

I could sort of test it out using this online tool:
http://netrenderer.com/index.php

The support over at Avada was very helpful as we went back and forth trying to figure out if it was a caching problem, server side caching problem, plugins, my client dumping her cache, the CSS I put in the custom CSS area to make that nav bar show up the brown color.
Finally I removed all of the plugins and by process of elimination narrowed it down to the Translation plugin.

I called my client up and asked her to view site with Plugin and without and the moment she REFRESHED when I turned it off the navigation was correct for her IE9 Browser – Windows 8.

So… something is going on between the Avada Theme and Translation Plugin.

Or could it be fighting with some other plugin I have installed???

I do appreciate your email – I understand this is probably low on your list of things to do and my scenario is kind of rare.

Thanks again

Paul