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Forum: Plugins
In reply to: [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder] Second step lost password form is not showing

Thread Starter noork
(@noork)

2 weeks, 4 days ago

Hi Amrit,

Thanks for your response. For now I’ve redirected visitors to the WordPress login page in case of a lost password.

Maybe updating to Divi 5 will solve the issue. If not, I’ll try your official chat support.

Thanks again, Noor

Forum: Plugins
In reply to: [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder] Second step lost password form is not showing

Thread Starter noork
(@noork)

2 weeks, 5 days ago

Hi Amrit,

I’ve remained on the live site for now, but have disabled the Divi cache (static css) and have excluded pages starting with /lost-password/ in my caching plugin. Functions like minify css or JS are not active in the caching plugin either. The Divi builder is not active on the page, it’s a regular WordPress page with only your shortcode.

I’ve cleared all the cache, tested in incognito (not logged in), and I still don’t see the form. The div with id user-registration is empty.

Any other ideas?

Thanks, Noor

Forum: Plugins
In reply to: [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder] Second step lost password form is not showing

Thread Starter noork
(@noork)

3 weeks, 1 day ago

Hi Amrit,

Sorry for the delay in response. Clearing the static CSS and overall cache, unfortunately didn’t change anything. Reverting to a default WP theme broke the site (white screen – technical issue), because of Divi related plugins that I was using. I’ll try to do some testing on a staging site, but don’t have time for that right away. So thanks for now.

Best regards, Noor

Forum: Plugins
In reply to: [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder] Second step lost password form is not showing

Thread Starter noork
(@noork)

1 month ago

Hi Amrit,

I followed the instructions and placed the user registration plugin shortcode on the ‘my account’ page. I made a separate page for the WooCommerce account, so the plugins no longer use the same page for their account-info.

After that I cleared all the website and browser cache and tried again. Unfortunately the form is still not showing on https://www.denkplaats.nl/lost-password/?show-reset-form=true.

Do you have any other suggestions how to solve the issue?

Thanks, Noor

Forum: Plugins
In reply to: [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder] Second step lost password form is not showing

Thread Starter noork
(@noork)

1 month ago

Hi Amrit,

Thanks for your response.

Saving the permalinks didn’t change anything. So here are the two requested screenshots.

I hope you can understand since it’s not in English. (lost password = wachtwoord vergeten and not used in WooCommerce, the my account page (mijn account) is used in both plugins).

I you have any questions, please let me know.

Thanks, Noor

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Confirmation emails aren’t sent
Thread Starter noork
(@noork)

4 years ago
Hi,

Thanks for your reply. Good to hear signing up worked for you.
I tried again with a different browser and mail address and succeeded to this time. So maybe it was a caching issue.

I’ve set up the domain authentication. We’ll see how it goes.

Thanks again,
Noor
- This reply was modified 4 years ago by noork.

Viewing 6 replies - 1 through 6 (of 6 total)