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  • Thread Starter northstar67

    (@northstar67)

    Hi Niels
    I discovered that enabling “Request desktop version” in chrome from the ipad correctly shows the items in the cart. Safari does that automatically. I cannot verify that on mac though. The website was developed on a different server where everything worked on ipad. After I moved to the current server I noticed the iPad issue. The difference between the two servers is that current one has litespeed cache installed. I disabled the cache from cpanel but that didn’t make a difference. Out of frustration I checked the settings in chrome and found the request desktop version option. That doesn’t explain why the other server seems to be triggering the desktop version automatically and the current one doesn’t….

    Thread Starter northstar67

    (@northstar67)

    here is the report. I tried already to disable all plugins except for woocommerce, same result.
    Thank you

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://kildanganschoolsupplies.ie
    Site address (URL): https://kildanganschoolsupplies.ie
    WC Version: 4.3.0
    REST API Version: ✔ 1.0.10
    WC Blocks Version: ✔ 2.7.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.3.0
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.2.31
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.30-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.3.0
    WC Database Prefix: wpwr_
    Total Database Size: 23.94MB
    Database Data Size: 20.51MB
    Database Index Size: 3.43MB
    wpwr_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
    wpwr_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_actionscheduler_actions: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    wpwr_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wpwr_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_options: Data: 3.11MB + Index: 0.18MB + Engine MyISAM
    wpwr_pmxe_exports: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
    wpwr_pmxe_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxe_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxi_images: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxi_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_pmxi_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_postmeta: Data: 8.04MB + Index: 1.51MB + Engine MyISAM
    wpwr_posts: Data: 3.62MB + Index: 0.34MB + Engine MyISAM
    wpwr_termmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    wpwr_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wpwr_term_relationships: Data: 0.10MB + Index: 0.21MB + Engine MyISAM
    wpwr_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_usermeta: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
    wpwr_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_product_meta_lookup: Data: 0.12MB + Index: 0.15MB + Engine MyISAM
    wpwr_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfconfig: Data: 1.36MB + Index: 0.02MB + Engine MyISAM
    wpwr_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wffilemods: Data: 1.39MB + Index: 0.28MB + Engine MyISAM
    wpwr_wfhits: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpwr_wfknownfilelist: Data: 0.73MB + Index: 0.09MB + Engine MyISAM
    wpwr_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpwr_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpwr_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_wfstatus: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
    wpwr_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_yoast_indexable: Data: 1.19MB + Index: 0.18MB + Engine MyISAM
    wpwr_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpwr_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_yoast_seo_meta: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
    wpwr_za_categories_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_za_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_za_headers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_za_products_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_za_types: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpwr_za_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 1110
    avia_framework_post: 10
    condition_group: 3
    custom_css: 1
    customize_changeset: 3
    nav_menu_item: 107
    page: 15
    post: 2
    product: 1038
    revision: 964
    shop_coupon: 2
    shop_order: 6
    sidebar: 1
    wcpa_pt_forms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Bulk WooCommerce Category Creator: by Kartik Parmar – 1.9 – Installed version not tested with active version of WooCommerce 4.3.0
    All In One SEO Pack Pro: by All in One SEO Team – 3.5.2
    Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 1.6
    Black Studio TinyMCE Widget: by Black Studio – 2.6.9
    Classic Editor: by WordPress Contributors – 1.5
    LiteSpeed Cache: by LiteSpeed Technologies – 3.2.4
    Product Add-Ons WooCommerce: by BizSwoop a CPF Concepts
    LLC Brand – 2.0.7
    
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.9 – Installed version not tested with active version of WooCommerce 4.3.0
    Really Simple SSL: by Really Simple Plugins – 3.3.4
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.9.3
    
    WooCommerce PDF Invoices: by Bas Elbers – 3.1.1 – Installed version not tested with active version of WooCommerce 4.3.0
    WooCommerce: by Automattic – 4.3.0
    Wordfence Security: by Wordfence – 7.4.9
    
    ### Inactive Plugins (1) ###
    
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.25
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: ❌ Page not set
    Cart: #34 - /cart/
    Checkout: #35 - /checkout/
    My account: #36 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Enfold Child
    Version: 1.0
    Author URL: http://www.kriesi.at
    Child Theme: ✔
    Parent Theme Name: Enfold
    Parent Theme Version: 4.7.4
    Parent Theme Author URL: https://kriesi.at
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 138
    Oldest: 2020-06-16 00:51:28 +0100
    Newest: 2020-07-14 18:42:41 +0100
    
    Pending: 1
    Oldest: 2020-07-15 18:42:41 +0100
    Newest: 2020-07-15 18:42:41 +0100
    
    
    Thread Starter northstar67

    (@northstar67)

    Hi Matthew,
    thanks for the reply.
    I am aware of that behavior , what I was looking for is some form of script to include in the php files that tells the data to disappear after Submit is clicked.
    I have seen JavaScript to that effect in various forums, but I am not sure how to apply it to your code.
    If it is a simple matter, your help and advice is welcome.
    If not, thanks anyway for the help.

    Ciao

Viewing 3 replies - 1 through 3 (of 3 total)