novaemp1

Hi,

Thanks for your assistance. We are still encountering the issue. I’ve confirmed we have the donor dashboard page in our page list and that it is assigned to this page in the settings. As per the help image, I don’t see the option to Enable Overide Legacy Donation Managament Pages on the settings screen. If that is an issue.

This is our System Info

### WordPress Environment ###

Home URL: https://beta.focusonability.com.au
Site URL: https://beta.focusonability.com.au
WP Version: 6.8.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Home (#16)
Page for Posts: Unset
Table Prefix Length: wp_
Table Prefix Length: 3
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded

### Server Environment ###

Hosting Provider: DBH: 127.0.0.1:3306, SRV: beta.focusonability.com.au
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 8.2.28
PHP Post Max Size: 80 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Max Upload Size: 80 MB
cURL Version: 7.88.1, OpenSSL/3.0.16
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### GiveWP Configuration ###

GiveWP Version: 4.12.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All database migrations completed.
Database Tables: ✔ wp_give_donors✔ wp_give_donormeta✔ wp_give_comments✔ wp_give_commentmeta✔ wp_give_sessions✔ wp_give_formmeta✔ wp_give_sequential_ordering✔ wp_give_donationmeta✔ wp_give_revenue✔ wp_give_migrations✔ wp_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt❌Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 4.11.0
Test Mode: Enabled
Currency Code: AUD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://beta.focusonability.com.au/donation-confirmation/
Failure Page: https://beta.focusonability.com.au/donation-failed/
Donation History Page: https://beta.focusonability.com.au/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Offline Donation, Stripe – Payment Element
Default Payment Gateway: Test Donation
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A
Platform Fee Amount: 2%

### Active GiveWP Add-ons ###


### Other Active Plugins ###

Advanced Custom Fields PRO: by WP Engine – 6.6.2
All-in-One WP Migration and Backup: by ServMask – 7.100
All-in-One WP Migration Unlimited Extension: by ServMask – 2.48
Better Search Replace: by WP Engine – 1.4.10
Defender Pro: by WPMU DEV – 5.6.1
Elementor: by Elementor.com – 3.32.5
Elementor Addon: by Santanu Patra – 1.0.0
Elementor Pro: by Elementor.com – 3.32.3
Gravity Forms: by Gravity Forms – 2.9.21
Relevanssi: by Mikko Saari – 4.25.0
Search & Filter: by Code Amp – 3.1.6
Search & Filter – Elementor Extension: by Code Amp – 1.4.1
Search & Filter Pro: by Code Amp – 3.1.8
Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot Sowersby, RelyWP – 1.35.0
SmartCrawl Pro: by WPMU DEV – 3.14.4
Smush Pro: by WPMU DEV – 3.22.1
WP Batch Processing: by Darko Gjorgjijoski – 1.1.3
WP Mail SMTP Pro: by WP Mail SMTP – 4.6.0
WPMU DEV Dashboard: by WPMU DEV – 4.11.29
WP Voting Contest Lite: by Ohio Web Technologies – 5.8
Yoast SEO: by Team Yoast – 26.3

### Inactive Plugins ###

Hummingbird Pro: by WPMU DEV – 3.17.1
SendWP: by – 1.4.9
WP Mail SMTP: by WP Mail SMTP – 4.6.0

### Theme ###

Name: Astra Child Themes
Version: 1.0.0
Author URL: http://wpastra.com/about/
Child Theme: Yes
Parent Theme Name: Astra
Parent Theme Version: 4.11.7
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme