I disabled the minifying and combining of CSS and JS files, purged all cache but the problem is not resolved unfortunately. Now i can’t even send the form because it gives either one of two errors: – ‘Password reset email failed to send’ – ‘You must submit the reCAPTCHA to proceed. Please try again.’
The first error is fixed when i accept the cookies.
The second error is fixed when I disable the reCaptcha integration of my Security plugin. As mentioned before, i would prefer to use your reCaptcha integration, but this one does not work at all.
When i tested, with everything off, including reCaptcha, CSS and JS file combination/minifying, and reset my password without meeting the WP Strong password requirements, i still can’t login. I have to reset my password again, making sure it meets the WP strong password requirements, then i can login again.
Hope you can help me further to resolve the issue.
Thank you for taking up my ticket, I actually did not make any changes to the login page, and i still have the issue. I made a screenrecording of the issue, see below. I have noticed that at some rare instances, the styling is correct. But more often than not it is like in the video. The times it does work normally, it is after i reset the cookies/cache and reload the page. This is probably why you did not see it as you visited for the first time.
Hope you can help me resolve the issue, thanks again!
This reply was modified 1 year, 3 months ago by o0llied.
Thank you for the quick reply, i did not seem to get a notification about it.
I am hosting through Learndash Cloud, do you know by any chance if they add extra security measures?
It seems to have a different problem now, whenever i change my password using your flow, when attempting to log in, i just get the message ‘Something went wrong. Please try again.’
When I change the password again to meet the criteria set by WordPress, I am able to login. Afterwards, i don’t see the second reset password page anymore. See below the screenshot of the second reset password page.
I also would like to point out that your reCAPTCHA is not working. As per your article, i generated V2 keys and populated the fields. But there is not sign of reCAPTCHA on any of the pages. When attempting to login, you just get redirected to the login page with the addition in the URL of ‘/?login=recaptchafailed’. I already have bots creating accounts on my website, so i would like this to work to prevent them from creating hundreds of accounts. I also tested V3 keys, but there i have the same issue.
Before i was using the reCAPTCHA integration of my security plugin, this one worked fine, but gave issues with the resetpassword form because it did not add the reCAPTCHA there, so users could not send the request. When i tried to use the same keys I put in that plugins settings, in your settings (and disabling the reCAPTCHA on the other plugin), i do see the reCAPTCHA box on the login screen, but it gives the error that the keys are invalid.
Hope this helps, thanks again for the assistance so far.
Kind regards,
Olivier
This reply was modified 1 year, 3 months ago by o0llied.
Some extra information that might help with the case:
The cookie scanner does not work, the following error shows:
“Scanner API is temporarily down please try again later.”
Also, I am able to save cookie category names and descriptions.
I looked into your recommendation but the allocated ram for the website is already at 256mb. I assume this is enough for the cookie plugin.
Or did you mean I have to increase the plugin-specific allocated ram?
If not, I hope you can assist me further with advice to solve this problem.
It has been a while, but 2 days ago everything started working fine.
I did not change database models or changed anything I haven’t tried before.
I started working from templates instead of pages, and then created a page and just inserted the template. That seemed to work alright, not always though.
From templates I can only create a ‘page template’, the others won’t work and have the same issue.
Still it is a bit annoying that sometimes stuff gets deleted, but I am happy enough that not everything gets deleted.
Thanks for you help Anne-Mieke and Team Elementor!
Thank you for your continued support, I greatly appreciate it!
Here is my system info:
* I am using postgresQL for my database and the PG4WP drop-in plugin to connect that to wordpress.
== Server Environment ==
Operating System: Linux
Software: nginx/1.14.0
MySQL version: v
PHP Version: 7.4.26
PHP Max Input Vars: 1000
PHP Max Post Size: 100M
GD Installed: No
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.8.2
Site URL: https://vliegtheorie.com
Home URL: https://vliegtheorie.com
WP Multisite: No
Max Upload Size: 100 MB
Memory limit: 256M
Permalink Structure: Plain
Language: en-US
Timezone: 1
Admin Email: [email protected]
Debug Mode: Inactive
== Theme ==
Name: Hello Elementor
Version: 2.4.1
Author: Elementor Team
Child Theme: No
== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36
== Active Plugins ==
Elementor
Version: 3.5.0
Author: Elementor.com
== Elementor - Compatibility Tag ==
== Elementor Experiments ==
Optimized DOM Output: Active by default
Improved Asset Loading: Active by default
Improved CSS Loading: Active by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Active by default
Import Export Template Kit: Active by default
Additional Custom Breakpoints: Active by default
Hide native WordPress widgets from search results: Active by default
Hello Theme Header & Footer: Active by default
Landing Pages: Active by default
Color Sampler: Active by default
Favorite Widgets: Active by default
Admin Top Bar: Active by default
== Log ==
I guess i spoke to soon. The page removed all of it’s contents again and I have removed Essential Addons for Elementor once again. Now the only page that is still standing is the one I created to test the 256MB. Will continue from there and see what happens….
At an attempt to try and just build the website from scratch (as I have been fiddling for quite a few hours now) I reinstalled Essential Addons for Elementor, which does seem to work when working on a page with no template. I don’t want to be too happy, will see tomorrow morning if everything is still there…
