obijuandev
Forum Replies Created
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Forum: Plugins
In reply to: [CheckoutWC Lite] “Add to Basket” infinite loadHello,
Thank you for staying in touch. Okay, I see the issue. It is very likely something included in the theme’s update is causing a critical/fatal error when performing the add to cart action and CheckoutWC is active in the site.
I see you have enabled the WP DEBUG mode and display errors, however the front end error display is not giving a lot of information.
Can you please send me the full debug.log file to [email protected]?
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] “Add to Basket” infinite loadHello there,
Can you please share with me a link to the site where the Add to Basket button is broken in the product page after upgrading the Kalium theme?
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Clicking x in checkout doesn’t remove product from cartMy pleasure!
Forum: Plugins
In reply to: [CheckoutWC Lite] Clicking x in checkout doesn’t remove product from cartHello,
Our Engineering team has confirmed the fix for this issue is being included in our next release 10.1.12 of CheckoutWC Lite.
Let me know if you have any questions or if there is anything else I can help you with.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Clicking x in checkout doesn’t remove product from cartHello there,
Thank you for contacting us and reporting this issue. The behavior you are experiencing is a bug. The remove item button is a feature only of CheckoutWC Pro, not CheckoutWC Lite.
I’m reporting this feature with our Engineering team and they have confirmed we will have a fix for this issue soon.
Please let me know if you have any other questions I can help you with.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Phone Number validationHello there,
Thank you for staying in touch.
Can you please show me with a screenshot how you are adding the code to your site?
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] privacy policy acceptance checkboxHi Hassam.
Happy to help!
To add a checkbox for privacy policy acceptance, please go to WooCommerce > Settings > Advanced and under Page Setup, select a page in the Terms and conditions option:

Remember to scroll down to the bottom of the page and click the blue Save Changes button.
The checkbox will start appearing immediately after the page has been assigned to the Terms and conditions option.
Please let me know if you have any other questions I can help you with.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Causing issue with Elementor Menu CartOkay, thank you for letting us know!
Forum: Plugins
In reply to: [CheckoutWC Lite] Phone Number validationHello there,
Happy to help!
The Phone field validation in CheckoutWC Lite is a basic validation checking if the field is empty or not empty. This is the reason why the behavior you are experiencing is expected.
Yet, with a JavaScript snippet like this you can set the minlength attribute of the shipping_phone field to a value of 11.
document.getElementById('shipping_phone').setAttribute('minlength','5');Alternatively, in the pro version of CheckoutWC, there is a feature called International Phone Field which extends the regular Phone field with more advanced features and validation. Feel free to check it here for more information: https://www.checkoutwc.com/documentation/international-phone-field/.
Please let me know if you have any other questions.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Causing issue with Elementor Menu CartHello there,
Happy to help!
Does the problem persist if you temporarily deactivate CheckoutWC Lite on your website?
Can you please send me a link to a site where I can see the described behavior with the Menu Cart?
If you prefer to keep the site’s URL address private, feel free to send us this information to [email protected].
Best,
JuanHi @pineapplesquad.
We are more than happy to help you with your request. This request is specific to CheckoutWC Pro, so please, send us an email to [email protected] about this issue you are experiencing with Chronopost.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Admin Not Allowed AccessHappy to help!
Please update to the latest version 10.1.8 of CheckoutWC Lite and see if the problem persists for you.
This version introduces a fix for the issue in question, so after updating it is expected it should work as usual.
Let me know how it goes.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Edit shipping address detailsHi @melvitality2025 .
Happy to help!
You can remove the “company name” field through the WooCommerce settings.
If you are using the WooCommerce checkout blocks, please locate the page that is assigned as Checkout Page in Pages > All Pages on your WordPress admin, click to edit the page, then inside the Gutenberg editor, in the checkout block, click the Shipping fields area. Then, locate the “Company” field option in the Address Fields settings at the right side of the screen. Please check this quick Loom: https://www.loom.com/share/26a84885dc744cf08f5ee91f9eabdd23.
If you are not using the WooCommerce checkout blocks, you can find the option in Appearance > Customize > WooCommerce > Checkout on your WordPress admin. Set the “Company name field” to Hidden:

Let me know if you have any other questions.
Best,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Check shopping cart in a shopping cartReceived! I’ll help you over there and will send you a response as soon as possible.
Thanks,
JuanForum: Plugins
In reply to: [CheckoutWC Lite] Check shopping cart in a shopping cartHi Daniel.
Thank you for staying in touch. Still please send us an email to [email protected] as I may need to check more in-depth the issues reported. There are some details that we need that cannot be shared here in the support forum for security reasons.
Best,
Juan