Just updated the plugin, and it works! Thanks again!
Is there anywhere in particular do you think I should look? -as I said, I didn’t set up the site, and it’s a bit large, so any help would be appreciated. Even if you can’t direct me further, I appreciate your prompt assistance.
We are currently using a custom template. I’m not the person who originally set up the site, so I don’t have full details.
Yes, I tried using the 2014 theme, and it still didn’t work. It loads the thumbnails as a list.