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  • Thread Starter oldhasbeen

    (@oldhasbeen)

    HI Takayuki,
    Removing the “”group” entries doesn’t help.

    Here is what I want the form to do:

    Initially, it should only display the name, subject, email and telephone fields, the “What do you want to contact us about?” text/ radio buttons, the “Spambuster” question and the “Submit” button

    Once the user has selected a radio button and clicked “submit”, another question should be displayed, e.g. if the user selects the first radio button (“I have items I want to donate to the museum”), the question should be “What items would you like to donate?” [ CF-Reason1]; if the user selects the 5th button “I need help with some research”, the question should be “Please tell us how we can help you with your research” and so on

    Any ideas?

    Thread Starter oldhasbeen

    (@oldhasbeen)

    Sorry, error in the above. Here’s the code I’m using:

    Your name [text* your-name] Your email [email* your-email] Subject [text* your-subject] Telephone (Optional)[tel Tel]

    What do you want to contact us about?

    [radio R-Reason use_label_element default:1

    "I have items I want to donate to the museum|[email protected]"

    "I want to organise a group trip to the museum|[email protected],[email protected]"

    "I am interested in sponsoring the museum|[email protected] "

    "I am interested in volunteering at the museum|[email protected]"

    "I need help with some research|[email protected]"

    "Report a website issue|[email protected]"

    "Enquiry about the shop|[email protected]"

    "Hiring handling boxes|[email protected]"]

    [group CF-Reason7]

    What handling boxes would you like and when?


    [textarea* T-HandlingBoxes]

    [/group]



    [group CF-Reason5]

    Please tell us how we can help you with your research


    [textarea* T-Research]

    [/group]



    [group CF-Reason6]

    What website problem(s) are you experiencing? Please state problem page(s) and what platform (Windows, iPhone, Android etc) you are using


    [textarea* T-WebProb]

    [/group]



    [group CF-Reason1]

    What items would you like to donate?


    [textarea T-Artefacts]

    [/group]



    [group CF-Reason2]

    Which group do you represent?


    [text* T-GroupName]

    [/group]



    [group CF-Reason3]

    Which organisation do you represent?


    [text* T-DonorOrgName]

    [/group]



    [group CF-Reason4]

    What sort of volunteering are you interested in?


    [checkbox C-Vol-type use_label_element "Stewarding" "Admin assistance" "IT assistance" "Trusteeship" "Museum management" "Other"]

    [/group]



    [group Stewarding-Message]

    <p> Which days are you available?
    [checkbox C-Days-Available use_label_element "Wednesday" "Thursday" "Saturday"] </p>



    What is your age?


    [radio R-AgeRange use_label_element default:1
    "Not specified"
    "Under 18"
    "18-25"
    "Over 25"]

    [/group]



    Additional information (optional) [textarea your-message]

    [quiz quiz-615 "SPAMBUSTER: What county is this museum in?|Surrey"]

    [submit "Submit"]

    v5
    Thread Starter oldhasbeen

    (@oldhasbeen)

    Resolved: having two <Div> statements seemed to be the problem

    Removing the <div> after <div class="c-grid"><div> fixed it!

    Thread Starter oldhasbeen

    (@oldhasbeen)

    Thanks Takayuki but I’ve got the “piping”/ hiding emails working fine – my problem was how to show the reason for an enquiry on the email the form generates. I’ve now managed to do this by

    Reason for enquiry:
    [_raw_R-Reason]

    Thread Starter oldhasbeen

    (@oldhasbeen)

    HOWEVER, I’ve noticed another issue with this code: the email it creates includes the reason for contact (“I want to organise a group trip to the museum”, “I have items I want to donate to the museum”) but [Reason] contains the destination email address so the email reads like this:

    From: c [email protected]
    Subject: group trip
    Tel:
    Reason for enquiry: 
    [email protected]

    Volunteering Interests:


    Donations Offered:


    Message:
    Woodcraft Folk East Surrey would like to visit you

    In this case, we should have “I want to organise a group trip to the museum” under “Reason for enquiry”. Without this text, the message doesn’t make sense.

    Any ideas?

    Thanks!

    Thread Starter oldhasbeen

    (@oldhasbeen)

    Mystery solved! I’ve just discovered that the AOL and Yahoo accounts sent these emails to their Spam folders, but unlike Outlook or gmail, they don’t make this fact obvious!

    Thread Starter oldhasbeen

    (@oldhasbeen)

    Hi Takayuki,

    I’ve copied the mail settings to https://eastsurreymuseum.com/mail-settings/

    Any ideas?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)