oldman55

Sorry to have to come back.

I’ve got a similar issue: Visitor Activity / Access Log empty.

After the install of 4.7.2.1 the menu with all previously colected data was back.
However, almost no recent data were collected – exception: a few searches. A few visitors show up in the overview graph as well (considerably less than expected), but, as mentioned, the access log is empty.

Went through the settings dialogue several times but dind’t find a clue, switched to client tracking mode and back to server mode without changes in behavior, async mode is and was off. Tried to activate the new city tracking mode; as there were no changes showing up switched back to country mode, deinstalled and reinstalled the MaxMind GeoLite library.

Could you please be so kind as to tell me how to get access data back?

My config string:
{“version”:”4.7.2.1″,”secret”:”6329597429478eeb2ae0d6d494b20fe8″,”show_admin_notice”:”4.7.2.1″,”browscap_last_modified”:1505129580,”is_tracking”:”on”,”javascript_mode”:”no”,”enable_javascript”:”on”,”track_admin_pages”:”no”,”use_separate_menu”:”no”,”add_posts_column”:”on”,”posts_column_day_interval”:”30″,”posts_column_pageviews”:”no”,”add_dashboard_widgets”:”no”,”hide_addons”:”no”,”auto_purge”:”0″,”auto_purge_delete”:”on”,”do_not_track_outbound_classes_rel_href”:”noslimstat,ab-item”,”extensions_to_track”:”pdf,doc,xls,zip”,”track_same_domain_referers”:”no”,”session_duration”:”8″,”extend_session”:”on”,”geolocation_country”:”on”,”enable_cdn”:”no”,”external_domains”:””,”track_users”:”no”,”ignore_users”:””,”ignore_ip”:””,”ignore_capabilities”:””,”ignore_spammers”:”no”,”ignore_bots”:”on”,”ignore_resources”:””,”ignore_countries”:””,”ignore_browsers”:””,”ignore_referers”:””,”anonymize_ip”:”no”,”ignore_prefetch”:”no”,”use_european_separators”:”on”,”date_format”:”d-m-y”,”time_format”:”h:i a”,”show_display_name”:”no”,”convert_resource_urls_to_titles”:”no”,”convert_ip_addresses”:”no”,”async_load”:”no”,”use_current_month_timespan”:”on”,”expand_details”:”on”,”rows_to_show”:”20″,”limit_results”:”1000″,”ip_lookup_service”:”http:\/\/www.infosniper.net\/?ip_address=”,”mozcom_access_id”:””,”mozcom_secret_key”:””,”refresh_interval”:”60″,”number_results_raw_data”:”50″,”custom_css”:””,”chart_colors”:””,”show_complete_user_agent_tooltip”:”no”,”enable_sov”:”no”,”restrict_authors_view”:”yes”,”capability_can_view”:”activate_plugins”,”can_view”:””,”rest_api_tokens”:”358fd532075c2189b3c0fca6cf5fe2a9″,”capability_can_admin”:”activate_plugins”,”can_admin”:””,”last_tracker_error”:[200,”Unknown column ‘city’ in ‘field list'”,”1505329755″],”show_sql_debug”:”no”,”no_maxmind_warning”:”no”,”no_browscap_warning”:”no”,”locked_options”:””,”ignore_platforms”:””,”last_tracker_notice”:[310,”Bot not tracked”,”1505383747″]}

@coolman, thanks for coming back to me.
There has been a main menu link to Slimstat (free version) 4.7.1 with submenu items (access log, overview and so on), but this main menu / sidebar link is gone with the update.
There has been as well a single overview graph in the WordPress dashboard / start page, which is gone as well.
–> No sign of Slimstat in the menu, only the “installed plugins” list says
”
Slimstat Analytics
Deaktivieren | Bearbeiten
The leading web analytics plugin for WordPress
Version 4.7.2 | Von Jason Crouse | Details ansehen
”
(My WordPress installation is in German.)