olganey

Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)
  • Forum: Plugins
    In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Critical error when accessing the plugin settings
    Thread Starter olganey

    (@olganey)

    1 year, 5 months ago

    I re-installed the Updraft plugin and the issue seems to disappear for now.
    Thank you, Olga

    Forum: Plugins
    In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Critical error when accessing the plugin settings
    Thread Starter olganey

    (@olganey)

    1 year, 5 months ago

    Hi, while I was trying to figure out how to find the error log, WordPress sent me this automated email:
    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.7.1
    Active theme: Kadence (version 1.2.13)
    Current plugin: UpdraftPlus - Backup/Restore (version 1.24.11)
    PHP version 8.2.22

    Error Details
    =============
    An error of type E_ERROR was caused in line 107 of the file /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php. Error message: Uncaught Error: Failed opening required '/home/newempow/public_html/wp-content/plugins/updraftplus/methods/backup-module.php' (include_path='.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php') in /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php:107
    Stack trace:
    #0 /home/newempow/public_html/wp-content/plugins/updraftplus/methods/s3.php(18): updraft_try_include_file()
    #1 /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php(107): require_once('/home/newempow/...')
    #2 /home/newempow/public_html/wp-content/plugins/updraftplus/methods/updraftvault.php(5): updraft_try_include_file()
    #3 /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php(103): include_once('/home/newempow/...')
    #4 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(28): updraft_try_include_file()
    #5 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(122): UpdraftPlus_Storage_Methods_Interface::get_storage_object()
    #6 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(46): UpdraftPlus_Storage_Methods_Interface::get_storage_objects_and_ids()
    #7 /home/newempow/public_html/wp-content/plugins/updraftplus/admin.php(912): UpdraftPlus_Storage_Methods_Interface::get_remote_storage_options_and_templates()
    #8 /home/newempow/public_html/wp-includes/class-wp-hook.php(324): UpdraftPlus_Admin->admin_enqueue_scripts()
    #9 /home/newempow/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #10 /home/newempow/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #11 /home/newempow/public_html/wp-admin/admin-header.php(118): do_action()
    #12 /home/newempow/public_html/wp-admin/admin.php(239): require_once('/home/newempow/...')
    #13 /home/newempow/public_html/wp-admin/options-general.php(10): require_once('/home/newempow/...')
    #14 {main}
      thrown
    Forum: Plugins
    In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Critical error when accessing the plugin settings
    Thread Starter olganey

    (@olganey)

    1 year, 6 months ago

    Switching to a default theme doesn’t solve the issue either.

    Forum: Plugins
    In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Critical error when accessing the plugin settings
    Thread Starter olganey

    (@olganey)

    1 year, 6 months ago

    I deactivated all my plugins except Updraft and the error was still present.

    Forum: Plugins
    In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Critical error when accessing the plugin settings
    Thread Starter olganey

    (@olganey)

    1 year, 6 months ago

    Yes, I deactivated both TranslatePress plugins and Updraft still gives the same error.

    Forum: Themes and Templates
    In reply to: [Astra] Removing Astra theme from database after deleting it
    Thread Starter olganey

    (@olganey)

    5 years, 1 month ago

    Thanks, @bsfherman,

    The files a named Astra that’s why I was sure that they are from the Astra theme. And they are the largest in the whole database! My current theme Kadence follows the Astra files.

    1 astra-settings 19524
    2 _astra_sites_old_customizer_data 18307
    3 theme_mods_kadence 17060
    12 astra_sites_import_data 5505
    16 _astra_sites_old_site_options 3253

    I do have access to phpMyAdmin but I am not familiar with it. So, I might ask the hosting support for help.

    Kind regards,
    Olga

Viewing 6 replies - 1 through 6 (of 6 total)