omcaninc
Forum Replies Created
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We also have the same issue. We’ve had to roll back to 4.2.1 to ‘fix’ the issue. I’m very disappointed with support since we’ve been pressing for the best part of a week for a solution, and this known issues hasn’t been mentioned (in fact there is no offer of a solution at all from support). Thanks for highlighting the issue on this thread. We paid for Pro developer license so it’s disappointing that we didn’t get anything other than a ‘read our documentation’ email!
Forum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] Brand links keep failingThank you Juan – I have responded/updated in the other topic.
Kind regards,
OllieForum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] Can no longer edit brandsH Juan –
Thank you for your response. Yes, it only happens with your plugin, and the links associated with your the brands generated via the plugin.
I have resolved one of the issues. I did a fresh install of the plugin, which seems to have fixed the visibility problem, so I can now edit the brands agin in the back-end.
But, the problem with the brand links breaking every few hours remains.
As mentioned, I have tried troubleshooting, and looking at any scheduled tasks that may impact the links, but can’t see anything.Kind regards,
Ollie
Forum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] Brand links keep failingHello –
I have deleted and then reinstalled the plugin, which seems to have resolved that particular issue. However, the Brand links break (going to a 404 page) at least once per day.
I have tested this in troubleshooting mode, and cannot see anything that is causing this. No files are changed, and nothing changes within the htaccess file.The only way I can get the brand links to work again is to go into Settings > Permalinks > Update.
I’m having to do this at least once a day to resolve all of the broken links. It’s a nightmare. Please can you help me resolve this as the client is very unhappy and I’m at a dead end.
Kind regards,
Ollie
Forum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] Brand links keep failingHello –
I’ve now tested this as advised, and I still have the same issue. Also, I have noticed that when I navigate to the YITH Brands menu now, it’s completely empty, and I can no longer see the brands list. This means I’m unable to edit or change the brands.I’m at a loss as to how to resolve this, especially since the plugin came with the theme and is integral to its operation.
If I delete the plugin, and try to reinstall, will this remove all of the brands that I have set up and appear throughout the live site?
Please help!
Forum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] Brand links keep failingHi Juan –
Thanks for your response, I really appreciate you taking the time to reply.
It is only the brand links that are misbehaving unfortunately.
I am running all of the latest versions of plugins and software.I do have Rocket Cache running, but I’m not sure how that would make the permalinks fail?
Any thoughts on what I can try next would be welcome.
Kind regards,
OllieHi @chiape –
Yes, I finally found the issue just before I went to bed last night. Some of the products seem to have developed duplicate variations in the database which have blank prices.
There are over 3,000 products with variations, so it’s a bit of a mess.
I think I’m going to have to delete all products, remove duplicates from the product export, and then re-import.
Any advice about the best way to do this would be much appreciated.Kind regards,
Ollie
Woocommerce version and database are now the same 6.1.1.
The problem I’m having still exists. I’ve turned off all plugins apart from woocommerce, and set to a default theme. But the product variations on products like this still do not work (i.e. the price does not change):
https://moleroda.com/new/product/1st-stage-coarse-cutting-compounds/### WordPress Environment ###
WordPress address (URL): http://moleroda.com/new
Site address (URL): http://moleroda.com/new
WC Version: 6.1.1
REST API Version: ✔ 6.1.1
WC Blocks Version: ✔ 6.5.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.0.3
Log Directory Writable: ✔
WP Version: 5.9
WP Multisite: ✔
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –### Server Environment ###
Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.81.0
OpenSSL/1.1.1mSUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.41-MariaDB-log
Max Upload Size: 20 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 6.1.1
WC Database Prefix: mp_
Total Database Size: 748.74MB
Database Data Size: 476.39MB
Database Index Size: 272.35MB
mp_woocommerce_sessions: Data: 20.98MB + Index: 0.47MB + Engine MyISAM
mp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
mp_woocommerce_order_itemmeta: Data: 18.55MB + Index: 16.03MB + Engine InnoDB
mp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_actionscheduler_actions: Data: 0.10MB + Index: 0.06MB + Engine MyISAM
mp_2_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_2_actionscheduler_logs: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
mp_2_aiowps_debug_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mp_2_comments: Data: 2.52MB + Index: 1.63MB + Engine InnoDB
mp_2_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mp_2_litespeed_cssjs: Data: 0.14MB + Index: 0.01MB + Engine MyISAM
mp_2_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_options: Data: 2.52MB + Index: 0.13MB + Engine InnoDB
mp_2_postmeta: Data: 92.58MB + Index: 47.16MB + Engine InnoDB
mp_2_posts: Data: 6.52MB + Index: 3.73MB + Engine InnoDB
mp_2_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
mp_2_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
mp_2_term_relationships: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
mp_2_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
mp_2_wcpdf_invoice_number: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
mp_2_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_customer_lookup: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
mp_2_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_order_product_lookup: Data: 0.14MB + Index: 0.11MB + Engine MyISAM
mp_2_wc_order_stats: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
mp_2_wc_order_tax_lookup: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
mp_2_wc_product_meta_lookup: Data: 0.39MB + Index: 0.65MB + Engine MyISAM
mp_2_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_2_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_2_wc_webhooks: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
mp_2_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_order_itemmeta: Data: 1.66MB + Index: 1.10MB + Engine MyISAM
mp_2_woocommerce_order_items: Data: 0.27MB + Index: 0.13MB + Engine MyISAM
mp_2_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_sessions: Data: 6.63MB + Index: 0.34MB + Engine MyISAM
mp_2_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_2_woocommerce_tax_rates: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
mp_2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_yoast_indexable: Data: 0.52MB + Index: 0.11MB + Engine MyISAM
mp_2_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
mp_2_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_2_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_2_yoast_prominent_words: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_2_yoast_seo_links: Data: 0.14MB + Index: 0.04MB + Engine MyISAM
mp_2_yoast_seo_meta: Data: 0.09MB + Index: 0.10MB + Engine MyISAM
mp_3_actionscheduler_actions: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
mp_3_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
mp_3_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mp_3_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_aiowps_failed_logins: Data: 4.31MB + Index: 1.34MB + Engine MyISAM
mp_3_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_btg: Data: 2.44MB + Index: 1.05MB + Engine MyISAM
mp_3_amazon_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_feed_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_feed_tpl_data: Data: 0.66MB + Index: 0.13MB + Engine MyISAM
mp_3_amazon_feed_tpl_values: Data: 3.50MB + Index: 0.40MB + Engine MyISAM
mp_3_amazon_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_listings: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_amazon_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_markets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_payment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_profiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_reports: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_shipping: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_amazon_stock_log: Data: 0.36MB + Index: 0.00MB + Engine MyISAM
mp_3_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_ebay_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_auctions: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
mp_3_ebay_categories: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
mp_3_ebay_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mp_3_ebay_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mp_3_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_shipping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_sites: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_stocks_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mp_3_ebay_transactions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mp_3_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_litespeed_cssjs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
mp_3_litespeed_img_optm: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
mp_3_litespeed_img_optming: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_options: Data: 1.15MB + Index: 0.07MB + Engine MyISAM
mp_3_postmeta: Data: 3.85MB + Index: 1.56MB + Engine MyISAM
mp_3_posts: Data: 0.40MB + Index: 0.08MB + Engine MyISAM
mp_3_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
mp_3_terms: Data: 0.03MB + Index: 0.07MB + Engine MyISAM
mp_3_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
mp_3_term_taxonomy: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
mp_3_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_product_meta_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
mp_3_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_3_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_sessions: Data: 0.49MB + Index: 0.02MB + Engine MyISAM
mp_3_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_3_yoast_indexable: Data: 0.15MB + Index: 0.04MB + Engine MyISAM
mp_3_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_yoast_prominent_words: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_3_yoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
mp_3_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_actionscheduler_actions: Data: 0.92MB + Index: 0.45MB + Engine MyISAM
mp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_actionscheduler_logs: Data: 0.68MB + Index: 0.48MB + Engine MyISAM
mp_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_aiowps_failed_logins: Data: 0.38MB + Index: 0.13MB + Engine MyISAM
mp_aiowps_global_meta: Data: 8.86MB + Index: 0.00MB + Engine MyISAM
mp_aiowps_login_activity: Data: 0.29MB + Index: 0.08MB + Engine MyISAM
mp_aiowps_login_lockdown: Data: 0.09MB + Index: 0.02MB + Engine MyISAM
mp_aiowps_permanent_block: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_amazon_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_btg: Data: 1.20MB + Index: 0.55MB + Engine MyISAM
mp_amazon_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_feed_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_feed_tpl_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_feed_tpl_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_listings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_markets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_orders: Data: 10.44MB + Index: 0.02MB + Engine MyISAM
mp_amazon_payment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_profiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_shipping: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_amazon_stock_log: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
mp_blogmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_blogs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_blog_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_commentmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
mp_comments: Data: 5.52MB + Index: 7.09MB + Engine InnoDB
mp_ebay_accounts: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
mp_ebay_auctions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_ebay_categories: Data: 0.87MB + Index: 0.49MB + Engine MyISAM
mp_ebay_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_orders: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
mp_ebay_payment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_profiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_shipping: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_ebay_sites: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_ebay_stocks_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_store_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ebay_transactions: Data: 0.08MB + Index: 0.00MB + Engine MyISAM
mp_ee_product_sync_call: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_ee_product_sync_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mp_litespeed_cssjs: Data: 0.29MB + Index: 0.02MB + Engine MyISAM
mp_litespeed_img_optm: Data: 1.38MB + Index: 0.74MB + Engine MyISAM
mp_litespeed_img_optming: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_options: Data: 8.44MB + Index: 0.50MB + Engine InnoDB
mp_postmeta: Data: 200.70MB + Index: 159.38MB + Engine InnoDB
mp_posts: Data: 41.52MB + Index: 6.63MB + Engine InnoDB
mp_redirects: Data: 0.18MB + Index: 0.02MB + Engine MyISAM
mp_registration_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
mp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
mp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_slides: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
mp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_signups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_site: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_sitemeta: Data: 0.27MB + Index: 0.03MB + Engine MyISAM
mp_termmeta: Data: 0.19MB + Index: 0.25MB + Engine InnoDB
mp_terms: Data: 0.36MB + Index: 0.45MB + Engine InnoDB
mp_term_relationships: Data: 1.44MB + Index: 0.44MB + Engine InnoDB
mp_term_taxonomy: Data: 0.38MB + Index: 0.39MB + Engine InnoDB
mp_usermeta: Data: 8.52MB + Index: 8.03MB + Engine InnoDB
mp_users: Data: 0.33MB + Index: 0.30MB + Engine InnoDB
mp_wcpdf_invoice_number: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
mp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
mp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
mp_wc_category_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
mp_wc_customer_lookup: Data: 0.20MB + Index: 0.13MB + Engine MyISAM
mp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_wc_order_product_lookup: Data: 0.60MB + Index: 0.45MB + Engine MyISAM
mp_wc_order_stats: Data: 0.21MB + Index: 0.13MB + Engine MyISAM
mp_wc_order_tax_lookup: Data: 0.11MB + Index: 0.13MB + Engine MyISAM
mp_wc_product_meta_lookup: Data: 0.60MB + Index: 0.86MB + Engine MyISAM
mp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woof_query_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_yoast_indexable: Data: 2.06MB + Index: 0.50MB + Engine MyISAM
mp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.27MB + Engine MyISAM
mp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
mp_yoast_prominent_words: Data: 0.09MB + Index: 0.12MB + Engine MyISAM
mp_yoast_seo_links: Data: 0.24MB + Index: 0.07MB + Engine MyISAM
mp_yoast_seo_meta: Data: 0.26MB + Index: 0.31MB + Engine MyISAM### Post Type Counts ###
attachment: 5313
custom_css: 2
customize_changeset: 20
elementor_library: 28
fl-builder-template: 3
mc4wp-form: 1
nav_menu_item: 729
oembed_cache: 22
page: 58
post: 48
product: 955
product_variation: 6298
revision: 1458
shop_coupon: 2
shop_order: 7465
shop_order_refund: 248
tbay_footer: 1
tbay_header: 1
tbay_megamenu: 7
wc_product_tab: 1
wpcf7_contact_form: 1### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔### Active Plugins (2) ###
WooCommerce: by Automattic – 6.1.1
WooCommerce: by Automattic – 6.1.1### Inactive Plugins (59) ###
Akismet Anti-Spam: by Automattic – 4.2.2
All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.10Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.4.2.2
Classic Editor: by WordPress Contributors – 1.6.2
CMB2: by CMB2 team – 2.9.0
Contact Form 7: by Takayuki Miyoshi – 5.5.4
Conversios.io – Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.6.1
CTX Feed: by WebAppick – 4.4.48
Duplicate Menu: by Jonathan Christopher – 0.2.2
Duplicate Page: by mndpsingh287 – 4.4.8
Elementor: by Elementor.com – 3.5.4
Elementor Pro: by Elementor.com – 3.5.2
Envato Market: by Envato – 2.0.7
Genesis Connect for WooCommerce: by StudioPress – 1.1.1
Genesis Simple Edits: by StudioPress – 2.3.1
Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
Health Check & Troubleshooting: by The ww.wp.xz.cn community – 1.4.5
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.5.1
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.7
Max Mega Menu: by megamenu.com – 2.9.5
Max Mega Menu – Pro Addon: by Tom Hemsley – 1.3.9
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Query Monitor: by John Blackbourn – 3.8.2
Really Simple SSL: by Really Simple Plugins – 5.2.3
Redux: by Extendify – 4.3.9
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Simple 301 Redirects: by WPDeveloper – 2.0.6
Simple 301 Redirects – Addon – Bulk CSV Uploader: by Webcraftic <[email protected]>
Ash Durham <[email protected]> – 1.2.5Slider Revolution: by ThemePunch – 6.4.8
Thembay Elementor: by Team Thembay – 1.1.10
Theme Editor: by mndpsingh287 – 2.7
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
Widget Title Links: by Illimar Tambek – 1.4.1
Woocomerce Update prices: by Vladislav Knysh – 0.1
WooCommerce Load More Products: by BeRocket – 1.1.9.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce PayPal Payments: by WooCommerce – 1.6.4 (update to version 1.6.5 is available)
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.12.1
WooCommerce Pixel Manager: by SweetCode – 1.13.1
WooCommerce Product Add-ons: by WooThemes – 2.7.13
WooCommerce Table Rate Shipping: by WooThemes – 3.0.1
WooCommerce Tab Manager: by WooThemes / SkyVerge – 1.4.2
WooCommerce WorldPay Gateway: by Add On Enterprises – 3.2.6
WOOF – WooCommerce Products Filter: by realmag777 – 2.2.6.4
WooMultistore: by Lykke Media AS – 4.3.3
WordPress Importer: by wordpressdotorg – 0.7
WordPress Notification Bar: by SeedProd – 1.3.10
WP-Lister Lite for Amazon: by WP Lab – 2.0.8
WP-Lister Lite for eBay: by WP Lab – 3.2.4
WP-Sweep: by Lester ‘GaMerZ’ Chan – 1.1.5
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
WP Edit Menu: by saurav.rox – 1.0.2
WP File Manager: by mndpsingh287 – 7.1.4
YITH WooCommerce Brands Add-on: by YITH – 1.11.0
YITH WooCommerce Wishlist: by YITH – 3.5.0
Yoast SEO: by Team Yoast – 18.0
Yoast SEO: WooCommerce: by Team Yoast – 13.9
Yoast SEO Premium: by Team Yoast – 16.2### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Must Use Plugins (1) ###
Health Check Troubleshooting Mode: by – 1.7.2
### Settings ###
API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #50346 – /shop/
Basket: #270 – /shopping-cart/
Checkout: #5640 – /checkout/
My account: #5641 – /my-account/
Terms and conditions: #5685 – /terms/### Theme ###
Name: Storefront
Version: 3.9.1
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 2,966
Oldest: 2022-01-02 22:34:14 +0000
Newest: 2022-02-01 15:27:58 +0000Failed: 3
Oldest: 2020-10-16 20:00:31 +0100
Newest: 2021-09-23 04:43:39 +0100Pending: 1
Oldest: 2022-02-02 14:24:32 +0000
Newest: 2022-02-02 14:24:32 +0000### Status report information ###
Generated at: 2022-02-01 15:28:20 +00:00
Hi again @maykato
I just noticed the database didn’t actually update to the latest version, so I will try this manually. I’ll get back to you with the result.Hello @maykato –
Thanks for the suggestions. I have updated, and cleared transients. The problem still persists.Here’s the latest system report:
### WordPress Environment ### WordPress address (URL): http://moleroda.com/new Site address (URL): http://moleroda.com/new WC Version: 6.1.1 REST API Version: ✔ 6.1.1 WC Blocks Version: ✔ 6.5.2 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.0.3 Log Directory Writable: ✔ WP Version: 5.9 WP Multisite: ✔ WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.27 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.81.0 OpenSSL/1.1.1m SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.41-MariaDB-log Max Upload Size: 20 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.0.0 WC Database Prefix: mp_ Total Database Size: 743.48MB Database Data Size: 471.16MB Database Index Size: 272.32MB mp_woocommerce_sessions: Data: 16.75MB + 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mp_2_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mp_2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM mp_2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM mp_2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM mp_2_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mp_2_woocommerce_tax_rates: Data: 0.01MB + Index: 0.02MB + Engine MyISAM mp_2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM mp_2_yoast_indexable: Data: 0.52MB + Index: 0.11MB + Engine MyISAM mp_2_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.03MB + Engine MyISAM mp_2_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM mp_2_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM mp_2_yoast_prominent_words: Data: 0.00MB + Index: 0.01MB + Engine MyISAM mp_2_yoast_seo_links: Data: 0.14MB + Index: 0.04MB + Engine 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Specific Core Version: by Reisetiger – 1.2.2 WP Edit Menu: by saurav.rox – 1.0.2 WP File Manager: by mndpsingh287 – 7.1.4 YITH WooCommerce Wishlist: by YITH – 3.5.0 Yoast SEO: by Team Yoast – 18.0 Yoast SEO: WooCommerce: by Team Yoast – 13.9 Yoast SEO Premium: by Team Yoast – 16.2 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.7.2 ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #50346 - /shop/ Basket: #270 - /shopping-cart/ Checkout: #5640 - /checkout/ My account: #5641 - /my-account/ Terms and conditions: #5685 - /terms/ ### Theme ### Name: Storefront Version: 3.9.1 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 2,960 Oldest: 2022-01-02 22:34:14 +0000 Newest: 2022-01-31 15:37:26 +0000 Failed: 3 Oldest: 2020-10-16 20:00:31 +0100 Newest: 2021-09-23 04:43:39 +0100 Pending: 1 Oldest: 2022-02-01 14:23:22 +0000 Newest: 2022-02-01 14:23:22 +0000 ### Status report information ### Generated at: 2022-01-31 15:40:53 +00:00Hi @margaretwporg that link doesn’t look relevant to my issue I’m afraid.
Hello @margaretwporg –
This was only a recent available update. I have updated it again, but it still hasn’t made a difference.
I will explore the link you have provided, but it still doesn’t seem to explain why it works fine on the existing site, but not on the /new site?
I’ll come back once I have tested.Hi André –
I have followed the steps again, and cleared any caches that may store data (and confirmed with the host).
Sadly the issue still persists with the shop front theme enabled and the tool variations swatches plugin disabled.
I also tried this with all plugins switched off in troubleshoot mode, and 2021 theme enabled. The variants still don’t work.To check for other possible causes I exported the product database from both existing and /new site for comparison. I can spot no obvious differences in the prices, sku, id, or variations.
My host said that ‘it doesn’t look like the admin-ajax.php is firing from what I can see to update the price’. Does this sound like a likely cause (and how would I fix that if so?).
Ps. here is the status report from the steps you asked me to take:
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Is anyone out there who can help with this issue please? I’m desperate for help!It is not plugin or theme related (I have tested this). The price on the product variations still do not change when selecting them on some of the products.
eg: https://moleroda.com/new/product/1st-stage-coarse-cutting-compounds/Any help would be really appreciated as I cannot launch this site until I resolve this variation price issue.
Many thanks,
OllieHi Margaret –
Thanks for taking the time to look into this for me.
I had already run the site through health check mode and turned off all plugins, and used a default theme. The issue still persists.
As described, it is odd because this does not occur on the existing site, only the new site, which has identical product database.
This is why it is making me want to scream because I simply cannot identify the issue, and it is not the usual plugin conflict etc.
Is there anything else that could be causing the problem?