Hi Jan,
Thanks I understand. My problem is that their contact site is really bad – it only allows me to contact them by creating a ticket. But to create a ticket, you need to be logged in. Like in my post above, I have the problem that I cannot log in, and their Password reset does not work. That effectively means that I cannot contact them and I don’t see an Email from them…
Could you please make an exception and allow me to ask them in the thread about this? I need this sorted out by them quickly as it affects our business.
Thanks a lot
Thien
Could you please link me the Ticket? When visiting http://support.wpscripts.in/my-tickets/ it does not let me log in to see “My Tickets”