OOPSpam Team
Forum Replies Created
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We just updated the plugin with a fix.
Thanks again for letting us know!
Hi Matt,
Thanks for letting us know!
We are about to release a new update. I’ll make sure to include a fix for this as well.
Update:
We were able to replicate the issue and a fix will be available in the next release.- Mike
- This reply was modified 1 year, 3 months ago by OOPSpam Team.
- This reply was modified 1 year, 3 months ago by OOPSpam Team.
We added North Korea.
The next update will include it.
Thanks
Hi,
Thanks for reporting this again!
I flagged this as a high priority on our end.
I will let you know here when it comes out. Most likely in the next release.
Hey @shelleygiese
In forms (including donation forms) where there is no message field, the plugin checks the donor’s IP and email reputation.
Thanks,
Mike
Hi,
The usage numbers will be updated as soon as you receive your first submission.
Also make sure that the API key is valid. If you have a browser extension like a password manager, it may interfere when you paste the API key.
Let me know know how it goes.
Thanks,
- Mike
Thanks for letting us know, Chris!
We are on it. It will be fixed in the next release.
P.S. We responded to your email.
– Mike
Hi again @joceboi
We just added Breakdance Forms support!
Once the plugin is activated. In your form actions, you should be able to set
Check for spamaction.Thanks! 🙂
Hi @jppl,
Are you willing to give the plugin another try?
ThanksThanks for getting back to us.
It’s important to set the Sensitivity Level to 3. This must be reason why they went through. Make sure to update the plugin to the latest version too.
Also did you enable spam protection for Elementor Forms in the plugin setting?The usage number is update with each submission that is why it’s 0/0. Once you get your first submission (spam or not), the usage number should be updated.
You can test your form with the blocked emails and message examples from our documentation to make sure everything ok.- This reply was modified 3 years, 3 months ago by OOPSpam Team.
- This reply was modified 3 years, 3 months ago by OOPSpam Team. Reason: Added more info
Hi @jppl ,
Thanks for the review and sorry for that.
Those types of spam are obvious ones as you pointed out. We stop millions of them every month but there could a reason why they did go though. You can confirm this by copying the message and testing it on our dashboard.
There could you a few reasons why they were not filtered:
- Your account reached its 40 spam checks limit. After this, you may get spam.
- Misconfiguration. This is common as the Sensitivity Level , API key source, Spam protection for Elementor form settings need to correctly configured.
- A day ago we fixed a bug in removal of sensitive data from the content field that caused false negatives.
If you reconsider giving OOPSpam another chance, please reach out to the support ([email protected]) and we will look into it together. We’re happy to help!
Here is an example of Eric’s spam and it gets a maximum spam score.Cheers,
– MikeSure! We’re happy to work with you.
Reach out to the support via the contact from on our website or through the live chat on the dashboard.