openlab

Hi,

I’ve tried to re-create plugin and also delete and install again but the message is always:

“Your reviews are being downloaded. This process should only take a few minutes.
While you wait, you can start the widget setup with some review templates.”

I’ve register also a profile in https://admin.trustindex.io/site/platforms but also here the reviews are still in “downloading” status.

This is our Capterra profile: https://www.capterra.com/p/71950/Twproject/

What can I do?

Thanks for your help,

Laura