@ryanhungate Sorry, turns out we’re using an older version of the plugin, 2.1.5. I’ll mark this as resolved and see if the issue comes back after updating. Thanks for your responses!
@ryanhungate Thanks for getting back to me, and apologies for the late reply. Our Product Image Size settings are 700 for main image, 450 for thumbnail. I tried replacing one of the product’s images with a 450×450 image and resyncing the plugin, but the image was still resized to far smaller dimensions.
Most of our product’s images are uploaded as 591×591, and the plugin doesn’t seem to have trouble retrieving the full size for many of our products.