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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter osterchrisi

    (@osterchrisi)

    Okay, I went the long route and disabled all used plugins one by one (well, rather always 4 at a time). WP Healthcheck was the culprit. Upon deactivation the normal behaviour came back.

    Thread Starter osterchrisi

    (@osterchrisi)

    Hey, Pepe @anastas10s thanks for your answer. Sorry for the belated reply I caught covid this week…

    Just want to point out again that it’s not only the Product Short Description, it’s all types of boxes that don’t react to clicking their expand arrow. Sometimes you can even collapse a box but upon clicking the arrow it just won’t expand again.

    Here is what you asked for: https://pastebin.com/8gvtn39c Thanks.

    Thread Starter osterchrisi

    (@osterchrisi)

    Thanks

    Thread Starter osterchrisi

    (@osterchrisi)

    @officialups Released an update to the plugin today that fixed the bug.

    Thread Starter osterchrisi

    (@osterchrisi)

    @officialups Yes, thank you, I am in contact with them now.

    Thread Starter osterchrisi

    (@osterchrisi)

    Oh boy, but now I read through the reviews of the newer PayPal plugin. It seems terrible and not working at all! I might wait until 2022 after all…

    Thread Starter osterchrisi

    (@osterchrisi)

    @rainfallnixfig Thank you, that is a very valid point. That is two and a half months already of no updates. I wasn’t aware of that actually, thought it will only not be updated next year…

    But since pretty much any “random” issue like this stemmed from a plugin in the past I think this is my best bet. I will change to the new PayPal payment plugin. Thanks for your suggestion.

    /edit
    Oh, now I see that @katinthehatsite provided the same information, I just read over it… thank you too!

    • This reply was modified 4 years, 5 months ago by osterchrisi.
    Thread Starter osterchrisi

    (@osterchrisi)

    For now it looks like it’s only PayPal. I have also opened a ticket with them but no info yet.

    And thank you, I know about the ending support for PayPal Checkout. Was also wondering if it has anything to do with that…

    Thread Starter osterchrisi

    (@osterchrisi)

    Ah yeah right, sorry, forgot that.

    
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    Thread Starter osterchrisi

    (@osterchrisi)

    Thanks for taking the time to explain this to me. Here are the four screenshots covering all four tabs of my tax settings:

    https://snipboard.io/WRA2XK.jpg
    https://snipboard.io/Za8CKc.jpg
    https://snipboard.io/y8ag2x.jpg
    https://snipboard.io/AneOmk.jpg

    I have found in the meanwhile that the shop also has a plugin installed called “Tax Display by Country”. I will check if this is the culprit because to me it looks like the tax settings in the above screenshots really doesn’t look like it would create problems.

    As a little side note, I took over this shop from someone who doesn’t work at my current workplace anymore. So I am myself guessing around a bit with everything.

    Thanks!

    Thread Starter osterchrisi

    (@osterchrisi)

    I made screenshots but I cannot see how to upload them here? Or is it only possible to link them? Thanks.

    Thread Starter osterchrisi

    (@osterchrisi)

    Hey @treibalen, oh god what a crazy policy. Again, please don’t close this topic yet. I will reply in the next few days, currently I’m out of office. Thanks.

    Thread Starter osterchrisi

    (@osterchrisi)

    Thanks for pursuing this with me, @treibalen ,

    I have now made two identical orders and actually no, I cannot recreate this behaviour. In both orders both items appear without tax as the ex VAT price.

    I didn’t mention this specifically in my opening post but the price of the one item before VAT appears already as if with VAT. So both items have €0,0 as their VAT but the one item has a Cost which represents the price with VAT.#

    Is there any specific way I should try to recreate this order? I always entered first billing, then shipping address. Then created the order, then added the items. Already upon adding the items I could see the correct price (without VAT and no VAT added).

    Thread Starter osterchrisi

    (@osterchrisi)

    Hey Elvira,

    no please don’t mark it as resolved. I didn’t find the time yet to research this further as X-Mas business has kept me from doing so. But I’ll definitely follow up in the next few days.

    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)