Pacotole
Forum Replies Created
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Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] GA event not firing anymoreHi @matute2999!
Are you using PixelYourSite? If so, this has been fixed in the latest version of Joinchat 6.2.3. (view topic)
Try the latest version and let us know 😉
@marp100 are you using PixelYourSite? If so, this has been fixed in the latest version of Joinchat 6.2.3. (view topic)
Try the latest version and let us know 😉
We’ve found the problem: PixelYourSite uses the custom name “dataLayerPYS” for the Google tags data layer (default is “dataLayer”).
We’ve included it in the latest version of Joinchat so it detects it correctly.
Thanks again for the info.
Thanks for the detailed information.
Do you remember what the previous version of Joinchat you had was?
Thanks for sharing the URL.
Currently, there’s no CTA in your Joinchat settings, which is why the chat window isn’t opening.
There’s no option to launch WhatsApp directly from a parameter or query in the URL; it only opens the Joinchat chat window (if it’s present).
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] GA event not firing anymoreCan you share your site url?
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Bricks builder integrationWhat type of integration? It could be very interesting.
Hi, the new version (6.1.2) fix this bug.
Please, try it. And thanks for the report!
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Joinchat WordPress 6.9 IncompatibilityCan you try with Joinchat 6.1.1?
Now, if the site has WordPress 6.9 or higher and a classic theme, force style enqueuing in the header to avoid missing styles.
Forum: Fixing WordPress
In reply to: WordPress 6.9 broke site layoutDo you know if the problem is solved with the WordPress 6.9.1 update?
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Joinchat WordPress 6.9 IncompatibilitySorry, the problem seems to be related to a new WordPress feature that in some cases doesn’t correctly enqueue certain styles and/or scripts with classic themes. We’re following this thread [WordPress 6.9 broke site layout] to see if we can find a solution.
For now, the best option is to use the Load Combined Core Block Assets plugin.
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] WhatsApp.svg from external sourceHi, @nils50122
There are indeed some references to the WhatsApp logo in their theme custom CSS, but they have nothing to do with Joinchat.
Here’s the snippet where they appear:
/* WhatsApp-CTA: Text auf Mobile sauber zentrieren */
@media (max-width: 767px) {
.urlaub__wa_btn {
text-align: center;
justify-content: center;
line-height: 1.3;
padding-left: 14px;
padding-right: 14px;
}
}
.urlaub__wa_btn {
position: relative;
gap: 8px;
}
.urlaub__wa_btn::before {
content: "";
width: 18px;
height: 18px;
background-color: #fff;
-webkit-mask: url("https://upload.wikimedia.org/wikipedia/commons/6/6b/WhatsApp.svg") no-repeat center;
mask: url("https://upload.wikimedia.org/wikipedia/commons/6/6b/WhatsApp.svg") no-repeat center;
-webkit-mask-size: contain;
mask-size: contain;
}Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Can’t add a Mexico NumberWe’ll check if the library for the improved phone number input has an update that resolves the issue.
In the meantime, you can disable it to add any number without validation using this snippet:
add_filter( 'joinchat_enhanced_phone', '__return_false' );Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Joinchat WordPress 6.9 Incompatibility@rockarollaman2018 In your site Joinchat is already fixed. Did it happen when you installed that plugin, or did you fix it in another way?
Any help are welcome!
Forum: Plugins
In reply to: [Joinchat - Enhanced "click to chat"] Joinchat WordPress 6.9 IncompatibilityHi @rockarollaman2018 ,
Once we identify the problem, we’ll definitely update with the solution. But, as I mentioned before, we haven’t been able to reproduce the error.
If the plugin works, we can continue investigating to resolve it in that direction.