@farinspace Thanks for the suggestion :). Unfortunately that didnt change anything 🙁
No, it never did work. I ended up writing my own custom plugin to tie into the API. Its very strange it was working one day, no one had even logged into the site and the next day it stopped working. I tries reinstalling both plugins a few times and reconnecting and it just kept showing a default template page, even though I clearly had the eventbrite template selected