panos87

Hallo Kayes,

Thanks for your message. I understand your points but let me explain you how we work with your plugin which is really very good tool and where the problem comes.

As we use the plugin mainly for transfers, it will be very convenient to know the numbers of passengers and the number of bags in the pdf ticket as we send this information to the drivers. One of the reason is that some of our cars accept up to 9 persons. We have fix prices for up to 4 and we charge for every additional passenger. Then, if the client doesn`t add any additional passenger on the extras, this is where the problem starts. As the drivers they do not know how many passengers are for the same route and they start complaining.</p> <p>As an example, someone wants pick up from the airport, 6 persons and 3 bags. He is playing with the filters and the only available cars are these with the 9 available seats. As a next step, he ignore (or doing it in purpose) the extra field where he can add additional passengers and doesn`t write anything in the notes. The order goes through. They arrive at the airport and finally we have to transfer 6 people instead of 4 which is additional cost for the driver. But if the filters where going into the pdf ticket then we can cancel the order and ask them to pay for 6 instead of 4.

I hope I gave you to understand where our problem is.

And something last, it will be very nice to have a field for flight numbers and also to be able ,from the clients side, to book 2 hours in advance from the local time. As now we cancel some orders only because they want to book a transfer in the next 30 minutes and there is not a way to control it.

Thanks for everything

Panos