Parag Das

Hi @ispacecrusader

Thanks for checking the logs.

The message Request exceeded the limit of 10 internal redirects usually points to a rewrite/permalink loop in .htaccess, rather than a direct PHP fatal error from Kirki.

Kirki itself does not normally write or manage .htaccess rules. In many themes, Kirki is only used as the framework for Customizer fields, while the theme registers and handles the actual settings. So this may be coming from the Sober theme, WPML, or another integration that runs when Kirki is active.

Could you please try the following?

1. Back up your current .htaccess file.
2. With Kirki active, go to Settings > Permalinks and click Save Changes.
3. Compare the regenerated .htaccess file with the working version.
4. Temporarily switch to a default WordPress theme, such as Twenty Twenty-Four or Twenty Twenty-Five, while keeping Kirki active.
5. Temporarily deactivate WPML and its related add-ons, then test the affected pages again.
6. Temporarily deactivate all plugins except Kirki and WooCommerce, then test again.

Please let me know the update after checking these.

Hi,

Thanks for sharing the details.

Could you please share some screenshots, a screen recording, Site Health info, error logs, or the exact steps to reproduce the issue? If we need to check it privately, please contact us through our official support channel and we’ll continue troubleshooting from there.

Hi @hermsen

Please enable the Show WordPress header & footer option from WP Dashboard > Kirki > Settings > Customize. Screenshot: https://prnt.sc/qGivPJzn39hR. If you face any permission issues, then simply deactivate & reactivate the Kirki plugin, which should resolve the issue.

Hi,

Yes, you are correct. The /courses page is automatically generated when you install Tutor LMS, and currently, this page cannot be edited using the page editor. However, you can adjust some of its elements in the Tutor LMS settings under the Design section.

@theo1979

I’m sorry to hear you’re having trouble with our plugin. It’s challenging to resolve technical issues without manual inspection. Please email support at themeum dot com, and we’ll investigate your problem further.

Thank you!
Best Regards

@marie911

It is tough to solve this type of technical problem without checking it manually. Please email support at themeum dot com. We will take a closer look at your issue.

Thank you!
Best Regards

@marinagraphiste

It is tough to solve this type of technical problem without checking it manually. Please email support at themeum dot com. We will take a closer look at your issue.

Thank you!
Best Regards

@avidelvis

You can add the following code using the code snippet plugin. Replace the link with your custom page link.
https://ww.wp.xz.cn/plugins/code-snippets

add_action('tutor_after_student_signup', function () {
	wp_redirect('https://yoursite.com/custom-page-link');
	exit;
});

Thank you!
Best Regards