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  • We are experiencing the same issue unfortunately.
    As we are not using the Kadence Theme, we have opened a support request on https://paypal.inpsyde.com/ to investigate the issue further.

    Many customers place an order, get a notice that the payment through Paypal failed, they place another order and in the end both payments were actually confirmed. So we need to often refund the first order, which costs us a considerable amount because the fees are not being refunded.

    I hope that this issue can be addressed soon,
    Thank you.

    Thread Starter pastidea

    (@pastidea)

    Thank you, the new version 4.14.0 seems to solve the issue.

    Thread Starter pastidea

    (@pastidea)

    It seems that something is wrong with css since version 4.10.0.
    The box does not have a fixed min vertical height, which then hides the credit card input field.
    If I enable the cardholder name input, it shows that one box above.

    Thread Starter pastidea

    (@pastidea)

    Thank you for your answer Joost.
    I have to prepare the staging site for that (on the production site we have downgraded and don’t plan to update again until this is solved), but currently there is too much going on here.
    Hopefully by next week I will be able to give you access, in the meantime I will postpone the update.
    Thank you.

    Thread Starter pastidea

    (@pastidea)

    Further, the same email shows twice in the log since the latest updates:

    Passwort wurde geändert
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 14:00
    Passwort wurde geändert
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 14:00
    Anfrage zum Zurücksetzen des Passworts für Pastidea
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 13:59
    Anfrage zum Zurücksetzen des Passworts für Pastidea
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 13:59
    Deine Pastidea Bestellung wurde empfangen!
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 13:55
    Deine Pastidea Bestellung wurde empfangen!
    Delete | View | Session Transcript | Resend
    ***@***.com Sent All good, mail sent. 1 September 2022 13:55`

    Thread Starter pastidea

    (@pastidea)

    Mailer: postsmtp
    HostName: pastidea.com
    cURL Version: 7.58.0
    OpenSSL Version: OpenSSL/1.1.1j
    OS: Linux pastidea-20-01 5.4.0-124-generic #140~18.04.1-Ubuntu SMP Fri Aug 5 11:43:34 UTC 2022 x86_64
    PHP: Linux 7.4.30 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.0.2 en_US UTF-8
    WordPress Theme: Divi
    WordPress Plugins: WooCommerce PDF Invoice Builder Pro, Admin Menu Editor Pro, FiboSearch - AJAX Search for WooCommerce (Pro), Amount Left for Free Shipping for WooCommerce, Advanced Shipment Tracking Pro, Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro, Booster Plus for WooCommerce, Bulk remove posts from category, Caldera Forms, Cart Notices for WooCommerce, Code Snippets, Complianz | GDPR/CCPA Cookie Consent, Conditional Payments for WooCommerce Pro, Add-on: Ban Emails - Back In Stock Notifier for WooCommerce, Back In Stock Notifier for WooCommerce Add-on: Custom CSS, Add-on: Export CSV - Back In Stock Notifier for WooCommerce, Add-on: Unsubscribe - Back In Stock Notifier for WooCommerce, Divi BodyCommerce, Duplicate Page, Duplicator Pro, Editor Cleanup For Divi Builder, EWD Premium Helper, Fluent Forms, Fluent Forms Pro Add On Pack, Freesoul Deactivate Plugins, Post SMTP, Product Code for WooCommerce, Profitori, PW WooCommerce BOGO Pro, PW WooCommerce Bulk Edit Pro, PW WooCommerce Gift Cards Pro, Danea Easyfatt Import/Export, WooCommerce Split Orders, Easy Updates Manager, SVG Support, Swift Performance, TI WooCommerce Wishlist, TranslatePress - Business, TranslatePress - Multilingual, Ultimate FAQ - WordPress FAQ and Accordion Plugin, User Role Editor, WC Cancel Order Pro, WooCommerce Conditional Shipping Pro, Woo Custom Stock Status, Sales Report By Country for WooCommerce, WooCommerce Advanced Bulk Edit, WooCommerce Extended Coupon Features FREE, Checkout Field Editor for WooCommerce, WooCommerce Stripe Gateway, Advanced Order Export For WooCommerce (Pro), WooCommerce PayPal Payments, WooCommerce PickingPal Pro, WooCommerce, Wordfence Security, Yoast SEO Premium, Yoast SEO, WP-Lister Pro for Amazon, WP Maintenance, WPC Composite Products for WooCommerce (Premium), Yoast SEO: WooCommerce
    WordPress wp_mail Owner: /var/www/html/wp-includes/pluggable.php
    WordPress wp_mail Filter(s): TRP_Translation_Render->wp_mail_filter, wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
    Postman: 2.1.7
    Postman Sender Domain (Envelope|Message): gmail.com | gmail.com
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Gmail API (https:oauth2://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 138225 | 1916
    Postman TCP Timeout (Connection|Read): 20 | 120
    Postman Email Log (Enabled|Limit|Transcript Size): Yes | 750 | 128
    
    Thread Starter pastidea

    (@pastidea)

    Hello @giuse,
    Thank you for your reply and for your help, really appreaciate it.
    I have sent you a separate email with the login data for our staging site and more so that you may have a look whenever you have time. I totally understand that Content no Cache has a lower priority overall, just hope that the email has arrived as there have been problems with the delivery previously.

    Regarding point n. 2) mentioned above: I confirm that it can be solved by using Freesould Deactivate Plugins and Editor Cleanup for Divi! The problem was caused by TranslatePress Multilingual. Thank you for the insight and for the solution!

    Regarding point n. 1) instead: I have placed the “Add to cart” button generically using the Divi Theme Builder. This means that it is not placed on each product page with the exact product being defined. It should get the product ID from that page. When using Content no Cache it gets the wrong product ID apparently and adds the wrong product to the cart.
    Further, Content no Cache is not displaying anything created by Divi BodyCommerce. But this problem could be solved by using the default “Add to cart” section provided by Divi instead (which has fewer options and doesn’t work with the “Ajax add to cart” function).

    Thanks a lot!
    Kind regards.

    Thread Starter pastidea

    (@pastidea)

    Thank you very much Jose for the effort and availability.
    Unfortunately for some reason I did not receive your latest email that you mentioned above.

    I have tried the updated version of the plugin now and have two considerations:

    1) The “Add to cart section” is being displayed now using the Divi Builder shortcodes, but when using the Content no Cache plugin, the product id seems to be wrong. It reads out the stock status of a different product on a product page and if I try to add the product to the cart, in fact it adds a different product. Is it possible to get the correct product id within the “Content no cache” section?

    2) The Divi Builder as an editor is not working properly in combination with Content no Cache. It keeps loading forever and afterwards I can’t return to the standard editor, I have to delete the post and create a new one.
    But this is not really a problem, as I can work with shortcodes instead.

    Thank you!
    Best regards

    • This reply was modified 3 years, 9 months ago by pastidea.
    Thread Starter pastidea

    (@pastidea)

    I did a research online and found the following:

    Hi, you can ensure the builder modules are loaded for your ajax callback by using the et_builder_load_actions filter to add your ajax action to the array of allowed actions:

    function ddtest_et_builder_load_actions( $actions ) {
    $actions[] = ‘ddtest_handle_divi_section_shortcode’;

    return $actions;
    }

    add_filter( ‘et_builder_load_actions’, ‘ddtest_et_builder_load_actions’ );

    The discussion I found was here:
    https://github.com/elegantthemes/create-divi-extension/issues/128

    Is there a way to implement the Divi content to load also in Content no Cache?

    Thank you!

    I am following here and also desperately trying to find a caching plugin that works well in combination with TranslatePress. Have tested various caching plugins and they all have the one or the other kind of issue with TranslatePress.
    Would definitely buy the paid version if you would be able to come up with a solution.
    Thanks!

    • This reply was modified 4 years, 9 months ago by pastidea.
    Thread Starter pastidea

    (@pastidea)

    Yes, will do that. Thank you!

    Thread Starter pastidea

    (@pastidea)

    Thank you for your reply.
    That field is required, but only if the “company” field is filled out, so only for companies, not for private customers (for those, the field doesn’t show up).
    Is there a way to solve this rather then making it optional?

    Is there any other way to translate the emails? Any workaround to the WPML string translations?

    Please add the WPML support, it would be really important for us. Thanks!

Viewing 14 replies - 1 through 14 (of 14 total)