patrol74
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Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGI opened a ticket yesterday and uploaded the theme as discussed.
Thx for your supportForum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGI use the front form of my theme (I have the Handy theme from themeforest). Only user/password/email are required when registering.
In the form, you can check a box to apply as a vendor and then right after the submit, you are redirected to the pro dashboard of the wc vendors pro plugin…and stuck…As I understand, I should have an intermediary step, to grab the mandatory details (birthdate, name, persontype…) before going to the pro dashboard…
Well, you can add this use case in your specifications 😉
Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGHi,
I quickly set an instance with the standard theme Storefront to check if it’s not a problem with my theme, but I get the same issue.
But, as per your question, I found the following:
Issue occurs when:
I first register a user on wordpress (only a login/password and email is required): he’s registered as a contributor only.
Then I click on the “Pro Dashboard” link, and I’m stucked after the shop description field.
If I register the first time using the whole form with name/address/birthdate… it seems to work.
All vendors are businesses, all buyers are individuals, but using other settings doesn’t change the behavior.Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGHi experts,
I have still issue when registering a new user: if it can help, here is the log:
2017/08/01 11:18:48 [error] 30649#30649: *577 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught MangoPay\Libraries\Exception: Unexpected response. Missing PersonType property in /xxx/xxx/monsiteweb.com/public/wp-content/plugins/mangopay-woocommerce/sdk/MangoPay/ApiUsers.php:299
Stack trace:
#0 /xxx/xxx/monsiteweb.com/public/wp-content/plugins/mangopay-woocommerce/sdk/MangoPay/ApiUsers.php(61): MangoPay\ApiUsers->GetUserResponse(Array)
#1 /xxx/xxx/monsiteweb.com/public/wp-content/plugins/mangopay-woocommerce/inc/mangopay.inc.php(1535): MangoPay\ApiUsers->Get(”)
#2 /xxx/xxx/monsiteweb.com/public/wp-content/plugins/mangopay-woocommerce/inc/main.inc.php(451): mpAccess->get_mp_user(”)
#3 /xxx/xxx/monsiteweb.com/public/wp-content/plugins/mangopay-woocommerce/inc/main.inc.php(395): mangopayWCMain->kyc_doc_upload_form_func(Array)
#4″ while reading upstream, client: 1.2.3.4, server: monsiteweb.com, request: “GET /dashboard/?terms=1 HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “www.monsiteweb.com”, referrer: “https://www.monsiteweb.com/”
2017/08/01 11:18:48 [error] 30649#30649: *577 FastCGI sent in stderr: ” /xxx/xxx/monsiteweb.com/public/wp-includes/class-wp-hook.php(298): mangopayWCMain->kyc_doc_upload_form_doaction(”)
#5 /xxx/xxx/monsiteweb.com/public/wp-includes/class” while reading upstream, client: 1.2.3.4, server: monsiteweb.com, request: “GET /dashboard/?terms=1 HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “www.monsiteweb.com”, referrer: “https://www.monsiteweb.com/”Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGHi,
I solved my problem by editing the main.inc.php file.
I’m not a dev expert, I only did a bit of reverse engineering, so I’ll try to explain it in a comprehensive way:
In my case the first section <div id=”store”> was enveloping the other sections/tab of my page (payment, branding, shipping…) so when I was clicking another tab, the id “store” was flagged with the class hide-all, and therefore was hiding the contents in the other tabs.
So I had to insert a </div> in the page to stop the store section at the right place, before the payment section in my case.
To do that, I add a “$html.= ‘</div>’;” at line 529 of the main.inc.php, after kyc submit operation, as below:
$html.= ‘</div>’;//pv_shop_kyc_container
$html.= ‘</div>’;// __Line added__
$html.= ‘</div>’;//kyc_form_blockHope it helps.
Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] KYC doc upload form BUGHi gents,
I get a similar issue: when I activate the mangopay plugin, it kills the vendors dashboard in a similar way. I only see the KYC upload feature.
In my case, on top of the wc-vendors, I use the WC Vendors PRO plugin, is it the case for you Actopix ?
I have the feeling that it is related to the Pro version of the plugin…