Amit Paul

Hi @openedsauce,

Thank you again for the detailed investigation and feedback.

After reviewing this with our developers, we found that Bug 1 is not actually needed in this case. The dir value is only used to determine the base path and is not intended to be a subfolder. The templates are correctly located directly under paths like Template/Post-Grid/default.php, so adding the extra directory level would break the Load More functionality globally.

Regarding the second point, sanitize_file_name() normally does not convert uppercase letters to lowercase in WordPress core. Because of that, it’s possible that another plugin or custom code on the site is modifying this behavior through a filter.

We truly appreciate the time and effort you put into sharing these findings with us.

Best wishes,

Hi @keraweb & @lemoncpl,

Regarding this issue, we’ve recently released a newer version including with this fix. You can update your plugin to the latest version 4.5.1 now.

I hope everything will be working fine. Feel free to share your updates here.

Thank you!

Hi @sag2004,

We’re really sorry for the inconvenience.

Our team is already aware of this issue, and we’ve recently prepared a fix for it. Could you please try this updated version of the plugin from the link below?

Updated version: https://d.pr/f/UzLoa5

We believe this should resolve the Vimeo video issue in LearnDash. Please feel free to let us know how it works on your end 😊

Thank you!

Hi @dajuan54,

Thank you so much for your review, we really appreciate it!

We’re glad to hear that our widgets helped improve your Elementor pages and saved you time. Regarding your concern, if you feel some options(widgets) aren’t necessary, you can easily disable them from Essential Addons → Elements settings to keep your editor clean. Here’s a quick demo: https://d.pr/v/OgarJB

If you have any further suggestions, we’d truly love to hear them—your feedback will help us improve and hopefully earn the full marks from you! 😊

Regards,
Amit Paul

Hey @tyresesamples,

Hope you’re doing well.

Since we haven’t heard back from you, we’re assuming everything is working smoothly on your end — that’s always great to hear! We’ll go ahead and close this topic for now.

If you ever run into any other issues or have further questions, don’t hesitate to open a new topic. We’re always happy to help and will get back to you as soon as possible.

Thanks for reaching out, and have a wonderful day! 😊

Hi @simonwimell and @ksenter4,

We’re really sorry to hear about the issue you’re facing. Would you kindly try the below updated version please?

Updated fix version: https://d.pr/f/nOxybC

Feel free to share the update how it goes then. Looking forward to your update.

Thank you!

Hi @tyresesamples,

Thanks for reaching out!

No, this isn’t something that should normally happen. While very large or complex pages can sometimes feel a bit heavy, the editor shouldn’t be noticeably slow.

Could you please let me know which specific widgets are causing the slowdown? Also, if you can share the page URL, I’ll be happy to take a closer look and investigate further.

In the meantime, here are a few general suggestions that may help improve performance:

• Try reducing the number of active widgets/extensions you’re not using
• Clear cache (plugin, server, and browser cache)
• Check for plugin conflicts by temporarily disabling others
• Ensure both PHP Memory Limit and WP Memory Limit are sufficient (e.g., 512MB or higher)
• Test in a different browser or in incognito mode

Once I have more details, I’ll be able to guide you more precisely 🙂

Thanks!

Hi @loralora;

Thanks for sharing the video

I’m really sorry, but I couldn’t fully understand the issue from the video. It looks like the sub-category dropdown is being opened and collapsed, but I’m not quite sure what problem you’re experiencing.

Could you please share a bit more detail about the issue you’re facing or what exactly isn’t working as expected? That will help us check it properly and assist you more effectively.

Thanks so much for your cooperation!