paultp

I’ve explained it clearly enough to be honest.

register_post_type provides a “supports” section in the arguments where you can declare support for excerpts and various other things. Your plugin does not provide anywhere to declare the “supports” argument.

If you read this:
https://codex.ww.wp.xz.cn/Function_Reference/register_post_type

You will see this in the list of arguments:

supports
(array/boolean) (optional) An alias for calling add_post_type_support() directly. As of 3.5, boolean false can be passed as value instead of an array to prevent default (title and editor) behavior.
Default: title and editor
‘title’
‘editor’ (content)
‘author’
‘thumbnail’ (featured image, current theme must also support post-thumbnails)
‘excerpt’
‘trackbacks’
‘custom-fields’
‘comments’ (also will see comment count balloon on edit screen)
‘revisions’ (will store revisions)
‘page-attributes’ (menu order, hierarchical must be true to show Parent option)
‘post-formats’ add post formats, see Post Formats

In your plugin code you set all these options to false (see post above) but there isn’t anywhere in the admin section to set them to true so they are always falso so a custom post type registered through your plugin does not support excerpts.

If a theme tries to display an excerpt from a custom post type registered with your plugin, because it doesn’t support excerpts (as they cannot be declared) what gets passed is the full content of the post (unless you set a custom excerpt).

What I think you should do is add a part to the Options section that allows people to declare the elements for the “supports” argument.

I don’t think it could be any clearer.

Already looked there.

The options part allows you to set some of the arguments for register_post_type, such as “show_in_menu” and “hierarchical” but not all the available arguments are there. One of the arguments that it doesn’t allow you to set (as far as I can see) is the “supports” argument which is of the form of an array.

If it does please show me where it does as I can’t see it, I’m tempted to put up a screen shot.

This is a waste of time, this plugin is not being supported

So, with still no sign of the plugin developer, we go digging into the plugin and find this:
/**
* set default support options
*/
$support_fields = array(
‘editor’ => false,
‘author’ => false,
‘thumbnail’ => false,
‘excerpt’ => false,
‘trackbacks’ => false,
‘custom-fields’ => false,
‘comments’ => false,
‘revisions’ => false,
‘page-attributes’ => false,
‘post-formats’ => false,
);
$data[‘supports’] = array_merge_recursive( $data[‘supports’], $support_fields );

So as far as I can tell all the support options are set to false (including excerpts).

I can’t find anywhere in the plugin dashboard to set up the support fields for a custom post type?

HELLO ?!?

I shared the site url and told you that the share buttons were at the bottom of the posts.

I’ve sent you another email with a post url in it as you couldn’t seem to find a post when given the site url.

My customer reports that since adding your plugin the site has lost 90% of its traffic and your share buttons are causing 2400 302 redirect errors as far as google is concerned.

Please look at the problem.