paweleccel90

Thanks Diego, I tried once again with valid VAT-EU number and here are my logs:

[2019-10-10 06:30:55] wc-aelia-eu-vat-assistant.DEBUG: VAT number validation complete. {"Country Code":"PL","VAT Number":"1020001196","VIES Response":{"countryCode":"PL","vatNumber":"1020001196","requestDate":"2019-10-10+02:00","valid":"true","traderName":"ECCEL TECHNOLOGY LIMITED (SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ) ODDZIAŁ W POLSCE","traderCompanyType":"---","traderAddress":"PRZEMYSŁOWA 8\n85-758 BYDGOSZCZ","requestIdentifier":""}} {"process_id":20138}

[2019-10-10 06:41:18] wc-aelia-eu-vat-assistant.DEBUG: VAT number validation complete. {"Country Code":"PL","VAT Number":"8792697528","VIES Response":{"countryCode":"PL","vatNumber":"8792697528","requestDate":"2019-10-10+02:00","valid":"true","traderName":"DB 77 TAX & LEGAL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ","traderCompanyType":"---","traderAddress":"ŻÓŁKIEWSKIEGO 31\n87-100 TORUŃ","requestIdentifier":""}} {"process_id":46616}

Both are valid, but there is still VAT on my checkout page and I didn’t get any exemption.
We have been using your plugin for more than a year and at the beginning everything was OK, and now we have such strange problems. I have a file with full logs from about one month. Previous valid VAT numbers were tax exempt, and now the same numbers are not tax exempt. What do you think? Is there some plugin conflict or what? I can send you my log file.

Cheers
Pawel

• This reply was modified 6 years, 8 months ago by paweleccel90.