SUPANAMES SOLUTION
I can’t upload images using my ‘Upload File’ script that I have installed…
Some third-party PHP scripts and programs, for example ‘WordPress’, include an ‘Image Upload’ or ‘File Upload’ program and this may not work due to ‘open.base_dir’ security restrictions on our servers.
Here are our instructions to allow you to use such features without receiving an open.base_dir error message on your website when you try to use the upload feature.
1) Log in via FTP and create a directory in your site root called tmp and set permissions to 777
2) Log into your MyPanel and go to PHP settings under the Advanced Tab
3) From the Add a new customised PHP setting: drop down box select upload_tmp_dir then click continue
4) ensure the value in the box is /home/YOURFTPUSERNAME/public_html/tmp
5) click continue
6) Done, the settings should take effect within 12 hours.
