Hi Morgan – Thanks. We reached out to DMEI via email and this issue has been solved. You hit the nail on the head, the hyphen in Jim’s email address was breaking during parsing because it’s also used as a delimiter.
Hi PortMacOnline,
Our platform currently serves organizations in the US, UK and Canada as our platform is designed to comply with the data privacy and charitable giving regulations of those territories.
It’s worth noting this information is also listed prior to registering but we do apologize if you found it hard to find.
We are not available in Australia but we’re actively expanding to other territories.