Philipp Thom

Hello @joostvandevijver,

thank you for your answer.

I checked the products and I must update them to resync them with Zettle. I did a bulk edit with a dummy edit to trigger post update. Now they synced correctly.

What I assumed was that when the products got updated they will be resynced with correct prices and taxes.

But there must have been any problem with sync maybe from cron or an other trigger.

It doesn’t matter which tax setting is used, like you found out correctly.
but the products must have a post update hook to cause resync and then they are fine in product library at Zettle.

The ticket can be closed now, until I get a vaild reason for the unsynced tax settings.

What ever causes products to get wrong tax setting, could be an other plugin that in incompatible with zettle sync.

Vielen Dank für den Hinweis 🙂 Leider funktioniert so aber Hermes nicht bei mir. Genau das Problem, wie bei @stil1le tritt bei mir auch auf.

Ich nehme an, es hängt mit dem Woocommerce shipping hook zusammen, weil beide Plugins diesen Hook verwenden. Das gibt den Konflikt.

@bcworkz thank you again for your reply. You point me to a more reliable solution. I previously saw a similar post here, but without any satisfying answer.

Now this should be also a good record for others getting to the same point.

In meantime I found a plugin, that helps selectively deactivate plugins upon specific calls. https://ww.wp.xz.cn/plugins/freesoul-deactivate-plugins/

I plan your suggestion for near future as enhancement.

• This reply was modified 5 years, 1 month ago by Philipp Thom.
• This reply was modified 5 years, 1 month ago by Philipp Thom.

Hi Dan,

Thank you for your answer.

So you see the problem of GDPR compliance.

But you miss a very important point.

Any service not running by a German company it selves must comply with high need to store and process customer data.

In terms of jetpack this is not the case.

There is no need that we can argue enough to transfer an arbitrary number of customer data to you even within a DPA.

Additionally we would provide massive insight in critical business figures.
So the DPA must at least be connected with an NDA.
All this effort is not worth it.

Which does not mean, your service could be great to a lot of customers.

Again thank you for your effort. We will need to implement the jetpack features ourselves in the meantime.