TUT Support
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Melos] Content Area doesnt support the htmlHello @m3l4nch0lyr,
As per the latest security wordpress standard, you can not add html tags by content area.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Sydney] Website breaking when openingHello @ivafranzelova,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
1-Deactivate all of your plugins (except the Page Builder if installed).
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Melos] How to remove “Home” from Melos ThemeHello @vdantino,
We are unable to see the site, for better understanding please refer the screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Renden] Remove ” Leave a comment” at the bottom of each pageHello @gehearl,
For pro version of the theme, you need to submit a ticket under below url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
We will help you there.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Justread] translate “leave a comment”Hello @rubenzella,
To translate the text “leave a comment” you can take help from the below listed plugin-
https://ww.wp.xz.cn/plugins/loco-translate/
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Customify] Footer widget text colorHello @arobles,
We are unable to see the site, for better understanding please refer the screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Rife Free] Change font colour in the title of blog post listsHello @barge01,
Please share the page url, so we can provide you custom css as per your need.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Boxstyle] Font size of single postsHello @lunylad,
Please share the single post url , so we can help you as per your need.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Virtue] Top bar hidden on front page by BrizyHello @goeksupport,
Please send the page url of the page and screenshot of the section via onpaste.
So we can have close look at the issue.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [ColorMag] Menu not expanding on mobileHello @frna11,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
1-Deactivate all of your plugins (except the Page Builder if installed).
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Next Bug: Date function not workingHello @hatschiii,
We have checked the alante theme. The post date also contain the post title link. Its default behavior of wordpress core themes like 2016,2017,2019
So there is no issue with the theme. Each and every theme have its own features.
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Empty Comment Error MessageHello @@hatschiii,
We have tested at our end if we submit a empty comment, it says ERROR: please type a comment.
For better understanding please refer the screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Melos] Homepage features content boxes dont appearHello @socialeready,
We have checked again, now the featured content is coming in mobile devices as well.
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins (except the Page Builder if installed).
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Next Bug: Date function not workingHello @hatschiii,
Please share the page url where you facing the issue and you can also share the screenshot of the issue via onpaste
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Empty Comment Error MessageHello @@hatschiii,
Please share the page url where you facing the issue and you can also share the screenshot of the issue via onpaste
Kind regards,
Manoj