TUT Support
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Melos] Responsive Website Menu not workingHello @jrlynch,
We have checked the site, it seems you are not using the thinkup themes.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Changing text in footers-how to?Hello @freezed,
We have checked you are using the pro version of the theme. To get support with pro version of the theme, you need to create ticket under below listed url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Unable to extend menu to width of the siteHello @skyetek,
To extend the width of the site you need to go under Appearance -> Customize -> Colors (remove background color and publish)
For better understanding please refer the below listed screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Increase size of Site LogoHello @theevildm,
We can increase the logo size with the help of custom css. The below given css you need to apply under Appearance -> Customize -> Additional Css-
#logo img { max-height: 90px !important; }I hope the above was helpful.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Grow] Mobile Menu not workingHello @td8000,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins.
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Alante] Site Title and Tagline tooltipHello @check2020de,
Please share the site url, so we can have close look at the issue.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Ryan] Overlapping by one element of another.Hello @reforma1991,
We can fix the issue with the help of custom css. You need to apply below given css under Appearance -> Customize -> Additional Css
.single form#commentform { margin-top: 40px !important; }Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Ryan] Use of my e-mail address!Hello @aedilius,
We did not get your issue exactly. Please explain in bit detail.
Kind regards,
Manoj
Hello @horgster,
To get help with pro version of the theme, you need to create a ticket under below listed url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Melos] Language switcher not working in mobile menuHello @adminlang,
You need to contact plugin support. It is the plugin developers responsibility to ensure their plugin is compatible with all themes. Certainly if they feel there is an issue with the theme, then they’ll need to provide a bug report.
Kind regards,
Manoj
Hello @tjefwa,
We have checked the site first two points already done. Regarding the 3rd point,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins.
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Changing the color of my footer copyright linkHello @tjefwa,
We have checked the site, it seems you sort out the issue by own.
For better understanding please refer the below listed screenshot-
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Melos] title bar colourHello @azher22002,
We can change title bar color with the help of custom css. Please apply the below given css under Appearance -> Customize -> Additional Css-
#intro { background: blue !important; }Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Renden] Remove widgets from featured home pageHello @rjette,
We can remove widgets from home page with the help of custom css. You need to apply below given css under Appearance -> Customize -> Additional Css-
.home div#sidebar-core { display: none; }Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] individual Title on Page “Blog”Hello @clarawi,
You are using free version of the theme or pro. The pro version of theme give option to change that.
Kind regards,
Manoj