pineapplesquad

Hi,

Thanks for your reply and explanations.

I followed your recommendations: I didn’t receive any error messages during the import, and the LearnDash version is the same on both DEV and PROD. I’m also testing with a single course.

However, after the import, only the course appears — no lessons or topics are created or linked in the corresponding sections. 😕
When I look at the exported Excel file, the Courses, Lessons, and Topics tabs are all present and filled.

Could you please advise what I could check or try to ensure the lessons and topics are properly imported?

Thanks in advance for your help!

Hi,
Thanks for your help, in WP Crontrol plugin we didn’t see anything.
Our system Status report : https://pastebin.com/sRYsCpB1

We looked in Analytics and found 6,572 orders, while in WooCommerce → Orders there are 6,771 orders.

We ran the following queries in the database:

-- Number of orders in the old storage
SELECT COUNT(*) AS old_orders FROM wp_posts WHERE post_type='shop_order';

Result: 6,795

-- Number of orders in HPOS
SELECT COUNT(*) AS hpos_orders FROM wp_wc_orders;

Result: 8,401

Why is there such a large difference?

Thank you in advance for your help.

By checking “Enable WooCommerce Analytics,” we once again see “wc-admin_import_orders” actions appearing under Pending Actions.
After some time, these actions then move to the Failed Actions list.
You can see on the url : https://test.pineapple-squad.com/wp-content/uploads/2025/11/pb-woocommerce.png
Thanks for your help

• This reply was modified 5 months, 2 weeks ago by pineapplesquad.

Hello,

I’m following up on my previous message regarding the issue with our “shop_manager” users, who can no longer access the list of events (they can only create new ones).
In User Role Editor, they have all the necessary permissions, yet the problem persists.

Could you please let us know if there’s any update or if you need further details from us to investigate this issue?

Thank you for your time and assistance.

Best regards,

Hi,

Thank you for your feedback, the “Event End Time” option was selected.

We found the problem in the “Date & Time” section: we changed the event to “Particular Event” instead of “Single Event.” We’re having trouble understanding how “Single Event” works: we can add multiple events, but it doesn’t seem to work.

We also have another question: following the update, when we have a list of dates for the same event, and now, when the date has passed, instead of disappearing, the list remains visible with the message: “Sale close On: –/–/—- –:–.” Is there a way to make these lines disappear?

Thank you in advance,

Best regards

Hi,

Thank you for your feedback.

We are using version 10.0.1
There is no error in the console: it is as if the “Choose a relay point” button did not work.

As soon as you remove the extension the button works.

Best Regards,

Hello,
Our issue is still not resolved. Have you received any feedback from your developers?

Thank you in advance

Hi,
Thank you for your help. After some testing, we worked around the issue with the scope not working correctly by directly passing the month and year parameters into the shortcode. This allowed us to display the month of the next event as expected.