pjlam
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Hi, @battouly thanks this is not isolated. Today we have another order with Stripe credit card payment (3 hours ago). In this case, the order was cancelled due to timeout. But we verify with customers who came to pick up and the customers already paid.
We will contact you guys via the Support then.
Thanks
This is about 5.2.2 release still the same issue here. All the icons are huge, the input box for credit card is gone too:
Not sure it is related, we have Stripe 3D secure enabled, we have 3+ users who were in the midst of ordering when I updated from 5.2.0 to 5.2.2, from Woocommerce we received 3 orders all failed in Woocommere Stripe payment.
And I didn’t discover this as there are no JS errors in our unit testing. Lost 3 sales and drove away customers due to this.
Revert back to 5.2.1 no good, have to revert back to 5.2.0
Also more context:
– Woocommerce 5.4.1 + Stripe 5.2.2 no good
– Woocommerce 5.4.1 + Stripe 5.2.1 no ggood
– Woocommerce 5.3 + Stripe 5.2.1 no good
– Woocommerce 5.3 + Stripe 5.2.0 OKHello Shohan –
> Is this happening for any particular variable products?
It happens on another product too. See here, where the black one is missing pricing, also with _price attribute missing. Incidentally, it also happens only when the inventory <= 0
> Have you tried deleting the product completely and re-add it?
We haven’t yet. This is on staging. If on production will remove the product and re-add it cause previous Woo orders to lose the association?Problem SQL table on black color one: https://www.screencast.com/t/veVHE7UI
OK SQL Table: https://www.screencast.com/t/DZQvj1c3Bzdw
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Plugins (3) ### Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4 Kinsta Must-use Plugins: by Kinsta Team – 2.3.4 Perfmatters MU: by forgemedia – 1.6.8 ### Settings ### API Enabled: – Force SSL: – Currency: HKD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #3200 - /shop/ Cart: #97 - /cart/ Checkout: #3197 - /legacy-checkout/ My account: #99 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Twenty Twenty-One Version: 1.2 Author URL: https://ww.wp.xz.cn/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Pending: 6 Oldest: 2021-04-16 02:16:25 +0000 Newest: 2021-04-21 02:17:16 +0000 ### Status report information ### Generated at: 2021-04-15 20:29:09 +08:00Hello, I have the latest version of Shortpixel and Phoenix media rename. However, I’m getting the plugin is incompatible with yours.
Perhaps there are changes on either side again?
Thanks,
PeterHi Gerard – I just installed and activated Phoenix Media Rename you mentioned. Ironically Shortpixel said it is incompatible. Any other suggestions?