Shraddha, I’m sorry I wasn’t clear in the past message; but, yes I do have a pro account, and I have been trying to raise a ticket though I am receiving the error I described above.
I’m using this link: https://wpeka.freshdesk.com/support/tickets/new
Is there another one I should be using?
Thanks much!
Joe
Hey Dhananjay, I am trying to submit a ticket through the help desk but keep receiving the following 403 error:
We are sorry. You have been restricted from accessing this helpdesk page.
As I’d like to open a ticket can you please instruct me on the best way to do so?
Thanks much,
Joe
