Ian Sackofwits
Forum Replies Created
-
Hey, oliverkeystone, are any error messages being generated in the debug log (assuming that debugging is enabled)?
Are there any plugins integrated with WooCommerce?
Also try, installing and activating the “Health Check” plugin: https://ww.wp.xz.cn/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will allow you to disable/enable plugins and switch the active theme, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/
Forum: Developing with WordPress
In reply to: Get last updated date of the whole websiteHey, wckdboo, this can be done via code, but you’ll have to be more specific about website content i.e. what counts exactly as website content.
Regarding the code, one idea is to loop through all the posts you have on the site, and note the date that’s the most recent.
Hey, lospeso, I can’t locate much documentation either, but here’s a link to an informal documentation page I found: https://elementor.com/help/hello-theme-tips/
It talks about widgets there.
Forum: Everything else WordPress
In reply to: Can’t change logo in site identityHey, michkru, I recommend, if you have a caching plugin, or if your server has a caching mechanism, to clear the cache to see if that solves the issue.
I would also recommend flushing your permalinks if that doesn’t work – go to your WordPress back-end, and look for the Settings > Permalinks menu option. Once here, click the “Save Changes” blue button.
Forum: Themes and Templates
In reply to: [Astra] Website crashes on Mobile SafariHey, frankastahl, I’m another Astra user.
Are you experiencing the same problem on Android web browsers as well or just mobile Safari?
Forum: Plugins
In reply to: [WooCommerce] WoocommerceHey, techglam, what theme (and if applicable, WooCommerce plugins) do you have on your site?
It’s hard to suggest a solution without knowing more information.
Potentially you could include a system status report like suggested in this forum post: https://ww.wp.xz.cn/support/topic/before-posting-gather-the-following-details/
Forum: Fixing WordPress
In reply to: update admin email address when confirmation not possibleHey, gill2davies, I would try installing the following plugin, which will allow you to change your admin email without receiving a confirmation email:
https://ww.wp.xz.cn/plugins/change-admin-email-setting-without-outbound-email/
Alternatively, you could also change this within your database looking for the
_optionstable and changing theadmin_emailvalue.Forum: Fixing WordPress
In reply to: Not receiving WordPress forgot password emailHey, mofokengpatricia10, if you’ve been having trouble receiving the email, I would suggest resetting your password through alternate methods described in this WordPress guide:
Reset Your Password
Forum: Plugins
In reply to: [Contact Form 7] capture information from a pageHey, mudkhan, I’m another CF7 user.
I see that you mentioned “wp-forms”.
Are you referring to Contact Form 7 or Contact Form by WPForms?
Forum: Fixing WordPress
In reply to: Captcha Image not showed, Can’t Access /wp-admin LoginHey, ayaka55, it looks like the SiteGuard plugin is enabled.
I would recommend deactivating the plugin via FTP access, so that you may login again normally.
If you don’t otherwise have FTP access, I would recommend reaching out to your web hosting company, so they may deactivate it on your behalf.
Hey, reshma7890, I’m another Astra user.
I would recommend temporarily deactivating plugins to see if that resolves the issue.
Out of curiosity, if you install the Classic Widgets plugin, does this resolve the issue for you?
Forum: Plugins
In reply to: [WooCommerce] Verify my chopHey, missdjein, I’m another Woo user.
Looks like you already have the HTML tag in your site, but it has a different content value: “pW8LMxbIQa9Fi2hseckX1SmjO_ySLoJ-V_6-FbxKyUw”
I would suggest replacing that value with the one that you specified in the post.
You could potentially add it using a plugin like Code Snippets and hooking into the
wp_headhook.You can view examples of this here:
https://developer.ww.wp.xz.cn/reference/hooks/wp_head/#user-contributed-notes
Forum: Fixing WordPress
In reply to: Problem with RedirectionsHey, chaitanyasrnvs, this is due to an existing WordPress filter that all WordPress site should have: https://developer.ww.wp.xz.cn/reference/hooks/do_redirect_guess_404_permalink/
You can stop the partial matching with the following PHP code (add it via your theme’s functions.php file or with a plugin like Code Snippets):
add_filter( 'do_redirect_guess_404_permalink', '__return_false()');Forum: Fixing WordPress
In reply to: How to get the date when I moved a page to the wastebasketHey, albert0346, you can get this data via your site’s database.
Look for an entry in the wp_postmeta table where the
post_idvalue is equal to the post ID that you had trashed with themeta_keybeing_wp_trash_meta_time.Forum: Fixing WordPress
In reply to: ImagesHey, heavydoodle114, if you have caching enabled on your site (plugin or server), I would recommend clearing the cache.
If that doesn’t fix it, I would recommend flushing permalinks.
Go to your WordPress back-end, and look for the Settings > Permalinks menu option. Once here, click the “Save Changes” blue button.