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  • Thread Starter pledgedrive77

    (@pledgedrive77)

    I looked at the error log, most of the failure description is Plaid API response error.
    Below is the system info. Thanks!

    ### WordPress Environment ###
    
    Home URL: https://www.lowerlabpta.org
    Site URL: https://www.lowerlabpta.org
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Show on Front: page
    Page on Front: Learning begins with you (#2)
    Page for Posts: Activity (#42)
    Table Prefix Length: wp_e8qp4x_
    Table Prefix Length: 10
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, spam, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, give_subscription
    
    ### Server Environment ###
    
    Hosting Provider: DBH: mysqlce7.lowerlabpta.org, SRV: www.lowerlabpta.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 7.4.15
    PHP Post Max Size: 105 MB
    PHP Time Limit: 100
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 100 MB
    cURL Version: 7.58.0, OpenSSL/1.1.1
    SUHOSIN Installed: –
    MySQL Version: 5.7.29
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### GiveWP Configuration ###
    
    GiveWP Version: 2.16.1
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ✔ wp_e8qp4x_give_donors✔ wp_e8qp4x_give_donormeta✔ wp_e8qp4x_give_comments✔ wp_e8qp4x_give_commentmeta✔ wp_e8qp4x_give_sessions✔ wp_e8qp4x_give_formmeta✔ wp_e8qp4x_give_sequential_ordering✔ wp_e8qp4x_give_donationmeta✔ wp_e8qp4x_give_revenue
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note❌Email access❌Renewal Receipt Email❌Renewal Receipt Email❌Subscription Cancelled Email❌Subscription Cancelled Email❌Subscription Completed Email❌Subscription Reminder Email❌Subscriptions Email Access✔Subscription Payment Failed Email
    Upgraded From: 2.15.0
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: After
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.lowerlabpta.org/donation-confirmation/
    Failure Page: https://www.lowerlabpta.org/donation-failed/
    Donation History Page: https://www.lowerlabpta.org/donor-dashboard/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Stripe - Credit Card
    Default Payment Gateway: Stripe - Credit Card
    PayPal IPN Notifications: N/A
    Donor Email Access: Disabled
    Stripe Webhook Notifications: November 4, 2021 10:59 am
    
    ### Active GiveWP Add-ons ###
    
    Give - Fee Recovery: ✔ Licensed – by GiveWP – 1.9.3
    Give - Form Field Manager: ✔ Licensed – by GiveWP – 2.0.0
    Give - PDF Receipts: ✔ Licensed – by GiveWP – 2.3.13
    Give - Recurring Donations: ✔ Licensed – by GiveWP – 1.12.6
    Give - Stripe Gateway: ✔ Licensed – by GiveWP – 2.4.0
    Give - Tributes: ✔ Licensed – by GiveWP – 1.5.8
    
    ### Other Active Plugins ###
    
    Akismet Anti-Spam: by Automattic – 4.2.1
    Code Snippets: by Code Snippets Pro – 2.14.1
    Conditional Fields for Contact Form 7: by Jules Colle – 2.0.7
    Contact Form 7: by Takayuki Miyoshi – 5.5.2
    Controlled Admin Access: by WPRuby – 1.5.12
    DreamHost Panel Login: by DreamHost, danielbachhuber – 1.0.0
    Honeypot for Contact Form 7: by Nocean – 2.1
    Jetpack: by Automattic – 10.3
    Proxy Cache Purge: by Mika Epstein – 5.0.3
    Ultimate Member: by Ultimate Member – 2.2.2
    Ultimate Member - reCAPTCHA: by Ultimate Member – 2.2.0
    Ultimate Member - Social Login: by Ultimate Member – 2.3.3
    User Role Editor: by Vladimir Garagulya – 4.60.2
    VaultPress: by Automattic – 2.2.0
    WP Mail SMTP: by WPForms – 3.1.0
    WP Maintenance Mode: by Designmodo – 2.4.1
    
    ### Inactive Plugins ###
    
    Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.5.5
    Checkout Field Editor for WooCommerce: by ThemeHiGH – 2.9.8
    Export Order Items Pro for WooCommerce: by Potent Plugins – 2.0.16
    Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.17.1
    Server IP & Memory Usage Display: by Apasionados, Apasionados del Marketing – 2.1.0
    Stripe For WooCommerce: by Payment Plugins, [email protected] – 3.3.6
    Ultimate Member - WooCommerce: by Ultimate Member – 2.0.9
    WooCommerce: by Automattic – 5.8.0
    WooCommerce Admin: by WooCommerce – 2.7.2
    WooCommerce Blocks: by Automattic – 6.1.0
    WooCommerce Private Store: by Barn2 Plugins – 1.6.3
    WooCommerce Product Add-ons: by WooCommerce – 3.0.38
    WooCommerce Waitlist: by Neil Pie – 2.1.24
    WP STAGING: by WP-STAGING – 2.8.8
    
    ### Theme ###
    
    Name: Twenty Seventeen
    Version: 2.4
    Author URL: https://ww.wp.xz.cn/
    Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme
    Thread Starter pledgedrive77

    (@pledgedrive77)

    Thanks. Reposted it there.

    Thread Starter pledgedrive77

    (@pledgedrive77)

    I figured it out, need to uncheck the Dry Run box. Now all the transactions are in.

    Thread Starter pledgedrive77

    (@pledgedrive77)

    I do have the payment method column and filled in the column with information. However, the donation level column I left it blank.

Viewing 4 replies - 1 through 4 (of 4 total)