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Viewing 9 replies - 1 through 9 (of 9 total)
  • pltemp

    (@pltemp)

    HI Nitesh,
    I rechecked my settings and it all looks good to me. I’m in Mass, USa Time zone set to America New York. All Auctions set to end at 20:00. I have no problem buying the pro version if that fixes the issue. But I’d really like to have an answer for the people who lost money on this auction because it ended prematurely. I have screen shots if you would like me to email them to you.

    Thanks for the help on this,
    Paul

    pltemp

    (@pltemp)

    Good Morning Nitesh,
    I would be happy to work with you on this but as it turns out we have bigger fish to fry.

    I looked to see if anyone had reported a similar issue but didn’t see anything.

    The problem: We had our Auction this past weekend. We had about 24 items on the online portion of the Auction which was for charity. All were set to expire at the same time. 2017 – 6- 3 at 20:00 This was to coincide with the physical auction (which included the same items as well as additional items) being held at the banquet in Saturday night. All the online auctions ended prematurely at the same time, approximately 2 hours (1800) before the scheduled ending. I can’t see the exact time this happened. When I looked at the manage auction page all the items were gone and showing up under expired auctions. I rechecked all the settings and they looked correct to me. It was as if someone had manually ended all the items at the same time. I have no logs to look at, and have no idea how this happened. I was thinking about upgrading to the pro version but I am re-thinking that at this point. This was a huge issue for us and an embarrassment to me and our organization. As a result we lost a large amount of revenue.

    I have not touched the auction since this happened, except to try to reinstate a couple items, which when I tried, had not retained the previous bids, so I left the rest alone. I can give you access to the site if you want to poke around. It almost seemed as though we were hacked. I have since stopped user registrations to our site and removed the auction from the main menu.

    If you prefer I can open a separate ticket on this issue. Any help you can give would be appreciated. I have a lot of explaining to do.

    Thank you,
    Paul

    pltemp

    (@pltemp)

    Having the same issue. Version 3.7.7. Users get 404 error when trying to bid but not logged in. I’m using a dedicated login page, using Profile Builder Ver 2.6.3 and limited login attempts Ver 1.7.1 When I remove the login page and leave that field blank, the error goes away and users are redirected to the WordPress login. However, I am not getting the info I need for user names for the auction. The website is a non profit http://reel-heroes.com

    Any help is appreciated, the auction is live now.

    Thank you, Paul

    karenkramer, did you have to re-install databases or not? I’m thinking of doing the same.

    thanks
    Paul

    Yeah the only way the page looks presentable is to do set home page to latest post but you loose the blog.

    Mike, your site still isn’t working either…

    Just tried making a new menu, fixed the link issues going back to the index page but still have the same home page issue.

    This update came at a bad time for me. I’m potentially loosing sponsors who are looking at this page now to learn about the non profit I did this for.

    Too bad too this seemed to be a great theme. Thinking I’ll have to blow it away and start over.

    The only thing I can see is the address changed when you go from another page on your site. It goesfrom “mywebpage.com” to “mywebpage.com/home” then you loose the home page again. permalink issue?

    changing the reading settings “you latest posts” worked for me also, but if you go from another page back to home you’ll have the same issue.

    I tried the fix mentioned here ” theme-options – > general setting – > custom front page – > enable this setting.” It did not work for me. I just reset to default settings and blew my home page away, tried from scratch, same issue.

    I must be missing something?

    No it didn’t fix it. The home page looks better until you go to another page then back. Also the blog disappears from the page it was on when you change to latest posts. This all started with the update. Waiting til tomorrow for the new update, hopefully someone is all over this

Viewing 9 replies - 1 through 9 (of 9 total)